Are you having technology issues?

*Due to popular demand, families no longer have to wait on hold with the Family Technology Line (619-732-1400) in order to exchange a broken device/computer.

SDUSD IT Department has four Technology Support Centers for Families to exchange broken student Chromebooks.

Use the link below to find your nearest location:

Family Technology Support Locations

https://docs.google.com/document/d/15I4ntQrNInkDIE3OGoBf-DCeBDboNJO5pAu2s3srZZg/edit?usp=sharing

*We encourage families to continue to call the Family Technology Support Line 619-732-1400 for initial troubleshooting.

*Need Internet? (619) 260-2460 Mon-Fri 7am-6pm

Families can continue to request hotspots for their student(s) by contacting the Family Internet Helpline at 619-260-2460. And to help reduce hold times, the district is also in the process of adding additional resources to accommodate the volume of calls being received.

*For all general questions, please continue to use the comprehensive resource page, located on the San Diego Unified Webpage. Please use the link below to discover the wealth of info available:

SDUSD Family Technology Webpage

https://sites.google.com/sandi.net/instructionalcontinuityit/technology-support-for-families