Resources for parents and students to help with student devices.
Updated Troubleshooting for joining Authenticated Meetings
These three problems solving procedures will resolve most issues when joining authenticated Zoom meetings from a district Chromebook. Please try in order. For example, if #1 doesn’t work, try #2. If #2 doesn’t work, try #3.
How to pin an application to the
Need help with your Chromebook or other Online Learning devices?
For technical support, call the Online Learning Technical Support Line at (619) 732-1400.
Hours of operation are 8 am - 5 pm, Monday - Friday.
Note: Many issues with Chromebooks can be resolved by restarting the device. Students and parents can refer to the resources provided on this page for simple steps that will resolve the majority of issues not related to damage.