San Diego Unified’s 1:1 device program creates equitable learning opportunities by providing students with a device for use inside and outside the classroom. Full time access to digital tools is a game changer, especially when it allows teachers, students, and families to collaborate and leverage new opportunities for personalized learning. With access to technology at their fingertips, students engage in learning through relevant activities to become creative problem solvers and global communicators in an ever-changing world. Click here to learn more about SDUSD's 1:1 Device Program.
Digital citizenship is the practice of using technology in a responsible, safe, and ethical way. It involves being respectful of others, protecting your privacy, and being aware of how your actions affect yourself and others.
In alignment with SDUSD's Vision 2030 learner profile and LCAP Goal #1 - Student Wellness, the Instructional Technology department would like to invite you to learn more about Digital Citizenship. We encourage you to explore these Digital Wellness Resources. Additional information on Digital Citizenship can be found on Common Sense Education. Please use these resources with your family to promote a healthy, balanced, and positive approach to media and tech use.
For technical support, call the Online Learning Technical Support Line at (619) 732-1400.
Hours of operation are 8 am - 4 pm, Monday - Friday.
Note: Many issues with Chromebooks can be resolved by restarting the device. Students and parents can refer to the resources provided on this page for easy to follow steps to resolve a majority of issues not related to damage.
For students needing a device for the 2024-25 school year, contact your school of enrollment.
Need Help with Device?
If your student already has a device that is not working or broken, please contact the Online Learning Support Line at (619) 732-1400. The support technician will troubleshoot the computer and if the issue cannot be resolved during the call, will recommend exchanging it at your school of enrollment.
Need Internet Access Assistance?
San Diego Unified School District has activated Wi-Fi hotspots and services for off-campus student use. Parents and guardians can request a hotspot device by calling the support line at 619-260-2460. Hotspots are intended strictly for educational use and must support the student's learning needs. Hotspot use must be integral, immediate, and proximate to the education of students. Students should connect to the hotspot using their assigned school device and account. Hotspot devices inactive for over 90 days will be suspended or canceled. Students whose devices were suspended or canceled for non-usage may receive one replacement device only.
Hours of operation are 8am – 12pm / 1pm-4pm Monday thru Friday. Bilingual/Spanish-speaking agents are available if needed.