Terms & Conditions

IMPORTANT - THESE TERMS AND CONDITIONS ARE APPLICABLE FOR ALL THE SERVICES OFFERED BY SALES PATHSHALA TO YOU, THE CLIENT. PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE REGISTERING FOR, USING, OR SUBSCRIBING TO THE OUR SERVICES. SALES PATHSHALA MAY MODIFY THESE TERMS AND CONDITIONS FROM TIME TO TIME BY UPDATING THIS PAGE. YOU SHOULD CHECK THIS PAGE FROM TIME TO TIME TO ENSURE THAT YOU ARE HAPPY WITH ANY CHANGES, CONTINUED USE OF SERVICES OFFERED BY SALES PATHSHALA SHALL BE DEEMED TO BE AN ACCEPTANCE OF THESE TERMS AND CONDITIONS.

Privacy Policy

Privacy Policy

This privacy policy sets out how SALES PATHSHALA uses and protects any information that you share with SALES PATHSHALA to best of its ability when you use our services. SALES PATHSHALA is committed to ensuring that your privacy is protected. In case we ask you to provide certain information by which you can be identified when using our services then you can be assured that it will only be used in accordance with this privacy statement. The Sales Pathshala will not be responsible for any data loss or sharing of data in case same is being shared to any other entity or misuse by the staff of the CLIENT.

What Personal / Business Information Do We Collect?

During the process of registration for our services, we request for your name and contact details only. Your name and contact details will be used to inform you regarding new services, releases and upcoming events.

SALES PATHSHALA may have access to third party information provided by you as part of using our services. This information may include third party names, email addresses, phone numbers and physical addresses and will be used for servicing your requirements as expressed by you to SALES PATHSHALA and solely as part and parcel of your use of SALES PATHSHALA Services. We do not share this third party information with anyone nor do we utilize it for any purposes not expressed in this privacy policy statement.

We process your information in two broad categories, public information and private information. Private information may include sensitive personal or business details.

Private Information

Your private information is used strictly in accordance with this privacy policy statement. We take reasonable care and precaution to ensure privacy of your confidential information as described in this privacy policy statement. We do not sell or transfer your confidential information to any third party. The staff and third party service providers of SALES PATHSHALA, responsible for maintaining, updating, protecting and managing our data base, may have limited access wherever it is necessary for the fulfilment of their official duty in relation to providing you with our services.  The staff and third party service providers shall adopt appropriate confidentiality & security measures and shall be responsible for strict compliance to this privacy policy statement.  In case your data contains some classified information you are requested to intimate the same to our team in advance.

Public Information

We may, at our sole discretion, share the CLIENT details available in public domain, such as name and other information with our staff, third party service providers for the purpose of advertising to promote & market our services, and you expressly authorize us for the same.

Contents of your Data

We may use ZOOM / GOOGLE MEET/ other online video conferencing service providers and other physical facilities for our online and our offline training workshops, coaching/consulting sessions and meetings respectively. We may record these online and offline training workshops, coaching/consulting sessions and meetings respectively for quality, training, advertisement and promotion  purposes (see  Publicly Available Information).

Please refer to the privacy policy of ZOOM /GOOGLE MEET / other online video conferencing service providers for details regarding their specific terms pertaining to usage of their respective services.

We store and maintain files, emails and other data pertaining to your usage of our services. In order to prevent loss of data due to errors or system failures, we also keep backup copies of data. Hence your data may remain with us even after termination of this agreement.  We may retain and use your information and data as outlined in this privacy policy statement and as necessary to comply with our legal obligations, resolve disputes, and enforce our rights. We assure you that your confidential information will not be disclosed to anyone and will not be accessible even to employees of SALES PATHSHALA except in circumstances specifically mentioned in this Privacy Policy Statement and Terms of Services.

Payment Information

SALES PATHSHALA does not request, use or store any credit card information. Hence financial information does not get stored by us. Further SALES PATHSHALA may use services of RAZOR PAY, STATE BANK OF INDIA or any other service provider for processing your payment towards our services. Please refer to the privacy policy of RAZOR PAY , STATEBANK ON INDIA  or any other service provider for details regarding their specific terms pertaining to usage of their respective services

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways and as per the applicable provisions of this privacy policy statement:

To personalize your experience: Your information helps us to better respond to your individual and business needs.

To improve our services: We continually strive to improve our service offerings based on the information and feedback we receive from you.

To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.

To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

To send periodic communication: The contact details you provide for order processing will only be used to send you information and updates pertaining to your order. In case you opt to receive special promotional offers and updates regarding our services the same shall be shared with you. You may at any time choose to unsubscribe from all promotional mails after intimating our team about any such un-subscription of the promotional e-mails.

With Whom We Share Information

We may need to share your Information and your data to our affiliates, resellers, service providers and business partners solely for the purpose of providing SALES PATHSHALA Services to you. The purposes for which we may disclose your Information or data to our service providers may include, but are not limited to, data storage, database management, advertising, web analytics and payment processing. These service providers are authorized to use your information or data only as necessary to provide these services to us. In such cases SALES PATHSHALA will also ensure that such affiliates, resellers, service providers and business partners comply with this Privacy Policy Statement and adopt appropriate confidentiality and security measures. We will obtain your prior specific consent before we share your information or data to any person outside SALES PATHSHALA for any purpose that is not mentioned in this privacy statement. We will share your Information with third parties only in the ways that are described in this Privacy Policy Statement 

How secure is your Information?

 We adopt appropriate data collection, storage and processing practices and security measures, as well as physical security measures to protect against unauthorized access to your Information. Access to your name and contact details is restricted to our staff who need to know such information in connection with providing SALES PATHSHALA Services to you and are bound by confidentiality obligations.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer your information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, advertising, marketing and promotion or servicing you, so long as those parties agree to keep this information confidential. We may release your information when we believe release is appropriate to comply with the law, enforce or protect ours or others’ rights, property, or safety.

Third Party Products or Services: The providers of third party products or services have separate and independent privacy policies. We therefore have no responsibility for their policies and activities. The client must carefully review the privacy policy of the provider of third party products or services, for their suitability to the client. It is accepted between the parties to maintain the confidentiality and privacy of data pertaining to other party during and after the terms of this agreement.  The client must carefully evaluate the date security and privacy terms of any third party before sharing and accepting their terms.  The SALES PATHSHALA has no not responsibility for performance and security of their third party products and services.

We value your privacy and we are committed to take the necessary precautions in this regard. We therefore will share your personal information strictly in accordance to this privacy statement.

Our Services

Sales Pathshala offers and provides the following services on non-exclusive basis to the client, subject to applicable terms and conditions.

Service Types

■      Project Mode Basis Consulting Services( Requiring one time advance payment for the entire project duration spanning over 6 months to 3 years)

o   Management Consulting

o   Strategy Consulting

o   Advanced Business Coaching & Mentoring Program

o   Selling Skills Certification Program

o   Building & Managing Sales Team

§  Month-On-Month Basis Business Coaching, Consulting, Training & Mentoring Services: (Time Backed Traditional Retainer Model offering General Consulting, requiring advance payment on month-on-month basis) and comprising a blend of

o   Recruitment Support Services

o   General Consulting & Training

o   Business Coaching & Mentoring

■      Customized Training Workshop / Corporate Event (1 to 3 Days Duration, requiring advance payment and confirmation of schedule). These include

o   Customized Sales Training

o   Customized Sales Management Training

o   Customized Train The Trainer Training

o   Motivational Keynote Address

■      Public Training Workshop (1 to 3 Days Duration, requiring advance registration and payment). These include

All the services provided by the SALES PATHSHALA are advisory in nature and not mandatory, as the business is being solely run by the business entity, to avail the services of SALES PATHSHALA.  There will be no liability of the SALES PATHSHALA in future.  The clients cannot blame any fault or liability on the SALES PATHSHALA or any kind of business loss or recruitment.  The clients are not entitled to record any telephonic conversation between the officials of said PATHSHALA and the client.  The clients are not entitled to record any audio or video during online / offline conversation between the officials of said PATHSHALA and the client. As the services provided by the SALES PATHSHALA are restricted to coaching and mentoring services and no involvement with the regular operations and decision making regarding the clients business, the client will be completely responsible for the operations and day to day decision making including the strategic decisions shall rest solely with the clients.

       Role of consultant i.e. SALES PATHSHALA is restricted for facilitating, providing coaching and mentoring / monitoring support for the development and management of the clients organization without any responsibility for their day to day operation, decisions and consequence of their decisions taken by the client.

       Recruitment of staff by the client will also be the sole responsibility of the client as the service provider i.e. SALES PATHSHALA does not prescribed any specific appointment and the services are only limited to technical support and supervision for interview and examination of feasibility for the appointment, however final appointing authority will be the client and service provider cannot be held responsible for any conduct of the employee as appointed by the client.  

       Services provided by the SALES PATHSHALA are in the form of opinion and best practice based on the expertise, understanding and experience of the consultant for the matter situation placed before the consultant by the clients where the consultant’s supports is required.  However, the technical solution suggested/ provided by the service provider SALES PATHSHALA are advisory in nature and not binding upon the client and the SALES PATHSHALA will not be responsible for any kind of claimed loss or business hurdles.  Under no circumstances the SALES PATHSHALA can be dragged to the litigation for the service provided. The SALES PATHSHALA always advised to verify the credentials and background of the candidate called for the interview from any third party verifier.

Terms & Conditions of Recruitment Support Services

These terms and conditions of Recruitment Support Services must be read in conjunction with the overarching Terms & Conditions comprising Privacy Policy, Cancellation & Refund Policy and General Terms of Service.

1.     Express Authorization: By using Recruitment Support Services of SALES PATHSHALA, the CLIENT agrees and expressly authorizes SALES PATHSHALA to

a.     Post jobs and shortlist candidates / applicants on behalf of the CLIENT at online portals, subscribed / suggested by the client.

b.     Schedule and conduct online / offline interviews of the job applicants on behalf of, as well as jointly with, the CLIENT.

c.      Record and store online interviews of the candidates for quality and training purpose

d.     Collect and store soft copies of the documents of job applicants, shared by the HR team of the CLIENT, for the purpose of sharing reports and insights with the CLIENT. These documents may include resume, photograph, education documents, personal IDs, professional documents including experience certificates, appointment and relieving letters from previous employers of the applicant.

e.      Communicate and coordinate with the Client's HR team regarding smooth discharge of its official responsibilities pertaining to recruitment work

f.       Design/modify the job descriptions, offer / appointment letters in consultation with the CLIENT, for the positions requiring Recruitment Support Services of SALES PATHSHALA

g.     Design and administer basic tests to the candidates/ job applicants, through the CLIENT'S HR team, for assessing applicants' reasoning power, mathematical ability and domain knowledge needed for effective discharge of the specific job roles under consideration

h.     Offer recruitment support services to the CLIENT, where client will be solely responsible for final approval and implementation of the best practices suggested through support services offered by SALES PATHSHALA. CLIENT understands and agrees that SALES PATHSHALA cannot be held responsible or liable for any claims or liabilities arising from the approval and implementation of such decisions of the CLIENT.

2.     Reports & Insights: From time to time SALES PATHSHALA  may share reports and insights with the CLIENT

a)     These reports and insights thus shared with the CLIENT present only the summary of comparative candidate details extracted from the information provided by the HR team of the CLIENT. The CLIENT understands and agrees that SALES PATHSHALA cannot be held  responsible for authentication of such documents shared by the HR team of the client. All the documents submitted by candidates to the HR team of the CLIENT must be authenticated through BGV (Background Verification) Agency as detailed in point number 4 [Background Verification (BGV)] below.

b)    These reports and insights do not constitute recommendation / opinion / decision to hire or not to hire any specific applicants /candidates and must not be construed as recommendation / opinion / decision to hire or not to hire any specific applicants /candidates.

c)     These reports and insights are shared with the CLIENT with an intent of providing bird's eye view of applicants' details that might be helpful to the CIIENT in taking hiring decisions. The CLIENT must complement these reports with the CLIENT'S own experience, understanding and due diligence for arriving at the final hiring decisions as suitable to the CLIENT'S business needs.

d)    The CLIENT must take its own hiring decisions. The CLIENT will solely own complete responsibility for such decisions and their consequences regarding hiring or not hiring any specific candidates. SALES PATHSHALA shall not be responsible in any manner whatsoever for hiring decisions of the CLIENT as well as the consequences of such decisions of the CLIENT.

3.     Employee Compensation: The CLIENT understands and agrees that:

a.     The client shall be solely responsible for taking the final call on the compensation that is appropriate for a particular role based on the CLIENT'S assessment of the applicants' capability and CLIENT's Payment capacity.

b.     The CLIENT shall be solely responsible for the final decision and consequences arising from such decisions, regarding the compensation to be paid to the employees hired by the CLIENT organization.

c.      SALES PATHSHALA, may offer its opinion when requested to do so, but the CLIENT shall be solely responsible for the final decision regarding employee compensation and consequences of such compensation decisions taken by the CLIENT.

4.     Background Verification(BGV): The CLIENT understands and agrees that:

a.     The CLIENT must  carry out, and shall be solely responsible for carrying out, all necessary due diligence including employee BGV (Background Verification) as a mandatory BMP (Best Management Practice)

b.     The CLIENT must ensure that it engages a qualified BGV (Background Verification) Agency for carrying out mandatory BGV (Background Verification) of all new hires.

c.      As a mandatory (BMP) Best Management Practice, all new hires must be provided the letter of appointment and taken onboard on the CLIENT entity’s pay roll only after positive BGV report is received from a qualified BGV Agency

d.     All employees, of the CLIENT entity, must be made to go through mandatory BGV (Background Verification) check on an annual basis.

e.      In case the CLIENT decides to hire new employee/s before receiving positive BGV report through a qualified BGV agency, the CLIENT will be solely responsible for such hiring decisions as well as the consequences arising from such hiring decisions of the CLIENT. SALES PATHSHALA cannot be held responsible in any manner whatsoever for such hiring decisions of the CLIENT as well as the consequences arising from such hiring decisions of the CLIENT.

5.     Attrition: The CLIENT understands and agrees that it is the sole responsibility of the CLIENT to manage the risk of employee attrition. Employee attrition may be triggered by the factors that can be controlled BY THE CLIENT. The CLIENT shall be solely responsible for any employee attrition at the CLIENT entity and for managing / minimizing all the associated risks that can lead to employee attrition at the CLIENT entity. SALES PATHSHALA cannot be held responsible for employee attrition at the CLIENT entity in any manner what so ever.

The CLIENT understands and agrees that the CLIENT will be solely responsible for managing all the hygiene factors and minimizing all the risk factors that may impact employee attrition at the CLIENT entity. These hygiene and risk factors may include:

a.     Employee Benefits: The job applicants look for organizations offering better employee benefits. Modern day organizations strive to be an employer of choice. Employees tend to switch jobs to another employer offering more attractive employee benefits, when they are hired at below their market pay. It is solely the responsibility of the CLIENT to take decision regarding the employee benefits and salary offered to the candidates, depending on how the CLIENT wishes to position itself as an employer in the job market.

b.     Professional Development Opportunities: Modern day workers are looking for employer organizations that can add value to their professional skills. Creating an environment rich in professional development opportunities will solely rest with the employer, the CLIENT.

c.      Career Growth Opportunities: Good performers are always excited to work with employers offering them with Career Growth Opportunities. It will be the sole responsibility of the CLIENT to provide career growth opportunities ensure to the employees of the CLIENT entity.

d.     Employee Grievance Redressal: Motivated employees tend to stay longer in the organization and are most likely to contribute desired results. To ensure that employees remain motivated, it will be the sole responsibility of the CLIENT to build a robust employee grievance redressal mechanism at the CLIENT entity.

e.      Working Environment: Professional work environment is not negotiable for building performance oriented culture. It will be solely the responsibility of the CLIENT to provide professional working environment conducive to retention of employees that is free from politics, groupism and favoritism.

f.       Transparency: Transparency in the day to day employee facing processes fosters mutual trust and confidence. It will be the sole responsibility of the CLIENT to build transparency for retaining employees of the CLIENT entity.

g.     Leadership Quality: Providing right leadership and support is critical for retaining employees. It will be the sole responsibility of the CLIENT to develop leadership talent for ensuring retention and development of key team members at the CLIENT entity.

h.     Management & Control: Efficient management & control is the backbone of every modern organization and is also necessary for effective functioning of the employees. It will be the sole responsibility of the CLIENT to develop and implement effective management & control for managing, controlling and retaining employees at the CLIENT entity.

i.       Organizational Culture: Building an organization culture, where employees are heard, trusted, are free to talk their mind, are allowed to practice work life balance and are not micromanaged, is a prerequisite for building long term engagement and bonding with the employees. It is the sole responsibility of the CLIENT to build the culture of employee engagement.

j.       Rewards & Recognition: Implementation of effective Rewards & Recognition(R&R) Program, an essential component for building a top-tier sales team will be the sole responsibility of the CLIENT. Good R&R Program sets a visible benchmark for what “excellence” looks like in the CLIENT entity. It keeps the healthy competition alive. It sustains employee motivation through the slumps and prevents costly turnover.

k.     Brand Equity & Visibility: Brand is not only a name it is the value that is delivered to customers on a day to day basis. Employees take pride in working for an organization that is viewed by its customers as offering value under its brand. It will be the sole responsibility of the CLIENT to build healthy employee and customer perception around the brand/s of the CLIENT entity.

l.       Business Profitability:  At the end of the day business profitability is critical as it affects all major departments of a business enterprise. Employee benefits, morale and retention can be the most important factors impacted by business profitability. It is the sole responsibility of the CLIENT to do its business planning the right way for ensuring business profitability and sustainability.

m.  Customer Focus: Customer focus is an important factor in setting the tone of the employees responsible for delivering results. Employees take pride in delivering value to their customers. It is the sole responsibility of the CLIENT to ensure sustained focus on delivering value to the customers.

n.     Social Responsibility: Employees take pride in working for an organization that cares about and contributes to solving real world societal problems. It is the sole responsibility of the CLIENT to identify and define the role of the CLIENT entity as a socially responsible business organization.

o.     Ethics & Compliance: Focus on good governance practices and a proactive approach for being ethical and compliant on a consistent basis has an impressive positive impact on the wellbeing and retention of internal as well as external customers. The CLIENT understands and agrees that it will be the sole responsibility of the CLIENT to ensure implementation of higher governance standards and compliance with the statutory government regulations by the CLIENT entity.

p.    Business Strategy: Business Strategy is the CLIENT entity’s master plan, defining how it will create value, navigate market opportunities/ competition threats, efficiently allocate its scarce resources, and balance its immediate short term, medium term as well as its future long-term goals. The CLIENT understands and agrees that it will be the sole responsibility of the CLIENT to define and implement its business strategy.

Cancellation & Refund Policy

6.     Cancellation & Refund:

     The CLIENT understands and agrees that:

A.   Cancellation & Refund-For Customized Training Workshop / Corporate Event:

a)      In case the CLIENT cancels the customized training workshop / corporate event after giving the confirmation of the final schedule of the training workshop / corporate event, the client will not be entitled for any refund.

c)     All payments shall be non-refundable and non-transferable under any circumstances, after the confirmation from the CLIENT about the final schedule of the customized training workshop / corporate event.

d)    Client will also not be eligible for any refund after the services are delivered or deem to have been delivered, as stated in clause 10 below.

B.   Cancellation & Refund-For Public Training Workshop

a)                       In case of a prescheduled public training workshop all payments are non refundable under any circumstances 

c)                       In case of NO SHOW by the client the public training workshop shall be considered as delivered and shall not be rescheduled under any circumstances

C.   Cancellation & Refund-For Business Coaching, Consulting, Training & Mentoring on Month-On-Month Basis:

a.     For cancellation terms please refer to point 15. below (Termination: )

b.     All payments are non-refundable and non-transferable under any circumstances

D.   Cancellation & Refund-For Project Mode Basis:

These consulting projects require upfront one time advance payment for the entire project duration spanning over 6 months to 3 years and scope of work may include one or more of the following services

a.     Management Consulting

b.     Strategy Consulting

c.      Advance Business Coaching & Mentoring Program

d.     Selling Skills Certification Program

e.      Building & Managing Sales Team

a.     For cancellation please refer to point 15. below (Termination)

b.     Each project basis assignment shall have a separate MOU providing details regarding the scope of work, total professional fees to be paid in advance, work methodology, project duration and termination of the specific project.

c.      100% Payment for the entire project duration must be made in advance, before commencement of the project.

d.     All payments are non-refundable and non-transferable under any circumstances

e.      Any additional services requiring additional scope of work shall be billed additionally under a separate MOU as per the terms and conditions of this agreement.

f.       The scope of work for the project to be limited to that of the specific service chosen and any other service requested shall   be charged and conducted on a separate project mode basis as detailed above.

7.     No Show, under General terms of Service

A.   Refund & No Show for Customized Training Workshop /Corporate Event:

a.     In case of NO SHOW by the client the session shall be considered as delivered and shall not be rescheduled under any circumstances

b.     In case of NO SHOW by the client all payments will be non-refundable under any circumstances.

B.   No Show For Business Coaching, Consulting, Training & Mentoring on Month-On-Month Basis: 

a.     In case of NO SHOW by the client all payments will be non-refundable under any circumstances.

b.     In case of NO SHOW by the client the session shall be deemed to have been delivered and shall not be rescheduled under any circumstances

a.     Each session is scheduled after the final confirmation of the session schedule by the CLIENT subject to other applicable clauses of the terms of this agreement.

b.     In case the agreed number of sessions are not consumed in a month the remaining balance sessions shall be considered as delivered and shall not be rescheduled under any circumstances.

C.   No Show for Project Mode Basis Consulting:

a.     No show for project mode basis consulting shall be handled in accordance to the provisions of the specific project MOU under consideration.

D.   No Show for Public Training Workshop:

a.           In case of NO SHOW by the client the session shall be considered as delivered and shall not be rescheduled under any circumstances

b.           In case of NO SHOW by the client all payments will be non-refundable under any circumstances.

General Terms of Service

8.     Best Management Practices(BMPs):

The CLIENT understands and agrees that

a.     Seamless implementation of BMPs (Best Management Practices) is considered significantly important for ensuring sustainable hygiene and effectiveness of professional organizations. CLIENT shall be solely responsible for decisions regarding suitability & implementation of BMP’s for the CLIENT entity. The CLIENT will be solely responsible for the consequences of such decisions of the CLIENT. SALES PATHSHALA cannot be held responsible in any manner whatsoever for such decisions of the CLIENT as well as the consequences of such decisions of the CLIENT.

b.     SALES PATHSHALA may share Best Management Practices (BMPs) with the CLIENT from time to time through one to one telephonic conversations , group telephonic conversations, online & offline sessions comprising one to one as well as group coaching / training / consulting and / or mentoring sessions. The CLIENT must make a note of the BMP's communicated by SALES PATHSHALA in the form of recommendations/ suggestions. The CLIENT is advised that it must carry out a stringent due diligence on its own to ascertain the suitability and need of the recommended BMPs for its business enterprise, before arriving at the decision to implement or not to implement the same. CLIENT shall be solely responsible for such decisions of the CLIENT as well as the consequences of such decisions of the CLIENT. SALES PATHSHALA shall not be responsible in any manner whatsoever for such decisions of the CLIENT as well as the consequences of such decisions of the CLIENT.

c.      The client shall be solely responsible for continuous assessment, development and management of its own organizational strengths, capabilities and potential risks involved in the effective formulation and implementation of its strategic business plans while taking decisions regarding the selection and implementation of most appropriate BMP's suitable to the CLIENT's business. CLIENT shall be solely responsible for such decisions of the CLIENT as well as the consequences of such decisions of the CLIENT. SALES PATHSHALA shall not be responsible in any manner whatsoever for such decisions of the CLIENT as well as the consequences of such decisions of the CLIENT.

d.     The CLIENT is advised to seek and act on expert legal advice regarding all legal and statutory compliance obligations pertaining to its business activities and operations. CLIENT shall be solely responsible for ensuring adherence to all legal and statutory compliance obligations pertaining to its business activities, operations and for all decisions related to legal and statutory compliance obligations of its business activities / operations and their accompanying consequences. SALES PATHSHALA shall not be responsible in any manner whatsoever for such decisions of the CLIENT as well as the consequences of such decisions of the CLIENT.

9. Payment Terms:

A.   Payment Terms for Project Mode Basis:

Requiring one time upfront advance payment for the entire project duration spanning over 6 months to 3 years and scope of work may include one of the following services

·        Management Consulting

·        Strategy Consulting

·        Advance Business Coaching & Mentoring Program

·        Building & Managing Sales Team

·        Selling Skills Certification Program

a.     Each project mode basis assignment shall have a separate MOU providing detailed terms and conditions regarding the scope of work, total professional fees to be paid in advance, work methodology, project duration, roles & responsibility of each side and termination of the specific project.

b.     Payment for the entire project duration must be made in advance, before commencement of the project.

c.      All payments are non-refundable and non-transferable under any circumstances

d.     Any other services falling beyond the scope of work for the agreed project requiring additional scope of work shall be billed separately under another separate MOU on Project Mode Basis with its specific terms and conditions.

e.      The scope of work for a project to be limited to that of the specific service chosen and any other service requested will   be charged and carried out on a separate project mode basis in accordance to the terms and conditions of this agreement.

B.   Payment Terms for Month On Month Basis Business Coaching, Consulting, Training & Mentoring Services:

Time Backed Traditional Retainer Model offering General Consulting, requiring advance monthly payment and comprising a blend of

·        Training & Mentoring Services

·        Recruitment Support Services

·        General Consulting Services

a.     There shall be a mutually agreed number of sessions (generally 4 sessions per month) in a calendar month (period comprising 30 consecutive days)

b.     Each session shall be of a fixed number of hours (generally 4 hours per session) as agreed mutually

c.      Payment for every month must be made in advance on a consecutive back to back month-on-month basis for the consecutive calendar months(each month shall comprise a period of 30 consecutive days)

d.     All payments are non-refundable and non-transferable under any circumstances.

e.      The scope of work to be limited to that of Time Backed General Consulting Services and any other service offered to be charged on a separate basis as per the terms and conditions detailed in this agreement.

f.       In case there is a gap between the monthly payments by the client, the relationship between the Client and the consultant shall lapse or automatically stand terminated without any notice with immediate effect after a grace period of 7 days is elapsed from the payment due date without any notice.

Payment Terms for Customized Training Workshop / Corporate Event

a.     100% Advance payment is mandatory for initiating the planning and scheduling of customized training workshop.

Payment Terms for Public Training Workshop

a. 100% Advance payment is mandatory for registering for the public training workshop

10.                  Scheduling Consulting / Training :

a.     Scheduling For Customized Training Workshop / Corporate Event: 100% Advance payment is mandatory for initiating the planning and scheduling of any training program. The training workshop schedule shall be finalized in consultation with the CLIENT only after receiving

                                                                                                                                     i.       100% advance payment from the CLIENT

                                                                                                                                   ii.       Confirmation of the final schedule of the customized training program from the CLIENT

b.     Scheduling for Month On Month Basis Business Coaching, Consulting, Training & Mentoring :

                                                                                                                                                                               i.            Advance payment for every month is mandatory for initiating the planning and scheduling of Business Coaching & Mentoring Session.

                                                                                                                                                                             ii.            There shall be a fixed number of sessions (generally 4 sessions per month) in a calendar month (30 days period.)

                                                                                                                                                                          iii.            Each session is scheduled after the final confirmation of session schedule by the CLIENT subject to other related clause of the terms of this agreement.

                                                                                                                                                                          iv.            In case the agreed number of sessions are not consumed in a month the remaining balance sessions shall be considered as delivered and shall not be rescheduled under any circumstances.

                                                                                                                                                                             v.            Each scheduled session shall be a fixed duration(generally 4 hours per session)

                                                                                                                                                                          vi.            In case the session goes on for 5 hours or more the same shall be counted as two sessions

c.      Scheduling For Project Mode Basis: 100% Advance payment from the CLIENT is mandatory for initiating the planning and scheduling of any program or activity under Consulting Services on Project Mode Basis in accordance to the terms and conditions of this agreement and  the specific project MOU under consideration.

11.                  Rescheduling:

A.   Rescheduling for Customized Training Workshop / Corporate Event

a. The client is not allowed to reschedule the training workshop after providing confirmation of the final schedule.

b. No request for rescheduling the same shall be entertained at any time before or after the proposed event.

B.   Rescheduling for Public Training Workshop

a. The client is not allowed to reschedule the training workshop after registering for the public training workshop.

b. No request for rescheduling the same shall be entertained at any time before or after the proposed event.

C.   Rescheduling For Consulting on Project Mode Basis

a. The client is not allowed to reschedule the training workshop after providing confirmation of the final schedule.

b. No request for rescheduling the same shall be entertained at any time before or after the proposed event.

D.   Rescheduling for Month-On-Month Basis Business Coaching, Consulting, Training & Mentoring:

a. The client is not allowed to reschedule the training workshop after providing confirmation of the final schedule.

b. No request for rescheduling the same shall be entertained at any time before or after the proposed event

12.                  No Liability:

a.     Owing to the nature of the offered services SALES PATHSHALA shall have no liability for any claim arising out of or relating to these terms of services or the provision of any service under service order by client to SALES PATHSHALA. 

b.     SALES PATHSHALA shall be providing training to the client on the best management practices in the domain of sales. The consultant has no influence or control on the day to day functioning and decision making of the CLIENT entity and therefore consultant cannot be held responsible for poor strategy formulation and / or implementation by the CLIENT entity.

c.      The consultant shall be sharing knowledge and experience with the client through general consulting, training, coaching and mentoring. In no case the knowledge and experience shared by the consultant be construed as advisory for choosing a particular course of action by the CLIENT.

d.     The consultant shall not be involved with decisions of the client regarding day to day business operations. The client agrees to carry out necessary due diligence on its own to understand the nature of risks involved in their day to day business decisions regarding its business strategy, operations, planning and implementation. The client understands and agrees that the CLIENT shall be solely responsible for the risks and consequences of making and implementing all business decisions pertaining to CLIENT's business. In no event shall SALES PATHSHALA be liable for any loss of data, loss of business, loss of opportunities, employee attrition, employee productivity or any other special, financial or incidental losses incurred by the CLIENT.

e.      The scope of work is restricted to sharing General Advisory and Best Management Practices based on consultant’s expertise, experience and understanding in the matters pertaining to situations where consultant’s advisory is sought by the CLIENT.

f.       The services offered by SALES PATHSHALA are restricted to sharing General Advisory and Best Management Practices based on consultant’s expertise, experience and understanding in the matters pertaining to situations where consultant’s advisory is sought by the CLIENT. The CLIENT understands and agrees that the CLIENT will be solely responsible for managing Client entity including the day to day decisions taken by the Client entity.

g.     The CLIENT understands and agrees that Sales Pathshala shall not be liable in any manner what so ever for the decisions taken by the CLIENT and consequences of these decisions of the client. The CLIENT understands and agrees that the CLIENT will be solely responsible for managing CLIENT entity including the day to day decisions taken by the CLIENT entity.

h.     The CLIENT understands and agrees that the services offered by SALES PATHSHALA, CONSULTANT depend on the time and expertise provided by the consultant and is fundamentally decoupled from business outcomes on which consultant has no control. The CLIENT entity will be solely responsible for managing Client business including the day to day decisions taken by the Client entity. SALES PATHSHALA cannot be held responsible in any manner whatsoever for the decisions taken by the CLIENT entity as well as the consequences of these decisions taken by the CLIENT entity

i.       The CLIENT understands and agrees that SALES PATHSHALA cannot be held accountable for loss relating to direct or indirect business of CLIENT entity. This limitation will apply even if SALES PATHSHALA has been advised of, or is aware of the possibility of such damage. CLIENT will be solely responsible for such decisions of the CLIENT as well as the consequences of all day to day decisions of the CLIENT entity. SALES PATHSHALA cannot be held responsible in any manner whatsoever for such decisions of the CLIENT entity as well as the consequences of such decisions of the CLIENT entity.

13.                  Disclaimer of Warranties:

a)     Role of SALES PATHSHALA is limited to that of a facilitator sharing knowledge with the client without any responsibility for the decisions taken by the client regarding day to day business operations and the consequences of these decisions on the client's business.

b)    SALES PATHSHALA shall not be involved with the day to day operations and decisions of the client's business. Business related decision making and implementation shall entirely be the sole responsibility of the client. CLIENT shall be solely responsible for such decisions of the CLIENT as well as the consequences of such decisions of the CLIENT. SALES PATHSHALA shall not be responsible in any manner whatsoever for such decisions of the CLIENT as well as the consequences of such decisions of the CLIENT.

14.                  Third party services:

a)     Occasionally, we may be called upon by the client for sharing our opinion, regarding the efficacy of third party products or services. We do not recommend, promote or sell third party products or services. The client shall be solely responsible for such decisions.

b)    The client must carry out all necessary due diligence on its own before taking the final decision regarding any third party products or services. CLIENT shall be solely responsible for such decisions of the CLIENT as well as the consequences of such decisions of the CLIENT. SALES PATHSHALA shall not be responsible in any manner whatsoever for such decisions of the CLIENT as well as the consequences of such decisions of the CLIENT.

15.                  Termination:

A.   Termination of Month On Month Basis Consulting:

a)     In case the either side is not satisfied with the conduct of the other side that may be resulting in failure to perform its obligations by the breaching side, as defined in these Terms & Conditions, the non-breaching side shall provide written notice detailing the breach.

b)    The breaching Party shall have thirty 30 (thirty) days from receipt of such notice to cure the breach. If the breach is not cured within this period, the non-breaching side may, at its option, terminate this relationship.

c)     In case there is a gap between the monthly payments by the client or the CLIENT defaults in the monthly payment beyond the grace period of 7 days the relationship between the Client and the consultant shall lapse or automatically stand terminated without any notice with immediate effect after a grace period of 7 days is elapsed from the payment due date.

B.   Termination of Consulting Services under Project Mode Basis:

a)     In case the either side is not satisfied with the conduct of the other side that may be resulting in failure to perform its obligations by the breaching side, as defined in these Terms & Conditions in conjunction with the specific terms and conditions of the Project MOU, the non-breaching side shall provide written notice detailing the breach.

b)    The breaching Party shall have thirty 30 (thirty) days from receipt of such notice to cure the breach. If the breach is not cured within this period, the non-breaching side may, at its option, terminate this relationship in conjunction with the applicable Project MOU.

Your Consent: By using our services, you agree to these Terms and Conditions comprising Privacy Policy, Terms & Conditions of Recruitment Support Services, Cancellation & Refund Policy and General Terms of Service.

Changes to our Terms and Conditions: SALES PATHSHALA may modify these Terms & Conditions comprising Privacy Policy, Terms & Conditions of Recruitment Support Services, Cancellation & Refund Policy and Terms of Service by updating this page from time to time. The CLIENT, you should check this page from time to time to ensure that you are happy with any changes. The CLIENT understands and agrees that continued use of our services shall be deemed to be an acceptance of these Terms & Conditions.

Contacting Us: Should you have any questions regarding our terms of service comprising Privacy Policy, Cancellation & Refund Policy, Terms & Conditions of Recruitment Support Services and Terms of Service, you may contact us using the information below.

Email: sanjayvsharma@salespathshala.com