IT support

Parent IT support

IT support will be provided by our Technical Services team. We ask that all Parent IT requests be emailed to parenthelp@saac.qld.edu.au. Your request will be automatically assigned to the next available technician who will contact you ASAP. Please leave a phone number in the email if you wish to be called back. If you do not have access to email you can call our team on 5471 5552.

IT can remotely support all school provided devices. This includes our iPad, Dell and Mac fleet.

Student IT support

IT support will be provided by our Technical Services team. We ask that all student IT requests be emailed to helpdesk@saac.qld.edu.au. Your request will be automatically assigned to the next available technician who will contact you ASAP. Please make sure you email from your school email address.

IT can remotely support all school provided devices. This includes our iPad, Dell and Mac fleet.

Staff IT support

IT support will be provided by our Technical Services team. We ask that all staff IT requests be emailed to helpdesk@saac.qld.edu.au - your request will be automatically assigned to the next available technician who will contact you ASAP. Please make sure you email from your school email address. If you do not have access to email you can call our team on 54715552.

IT can remotely support all school provided devices. This includes our iPad, Dell and Mac fleet.