TECH HELP
TROUBLESHOOT ON YOUR OWN
Before completing a Chromebook request ticket, try some of these common fixes:
Clearing browsing data helps with a slow connection, lagging with Chrome
Updating your Chrome browser helps with issues with apps and Google extensions
Powerwashing your Chromebook helps with WiFi connectivity, missing cursor/trackpad, Zoom connection issues
Powerwashing your Chromebook from the login screen saves you a few extra steps when reseting your device
CHROMEBOOK REPAIR REQUEST
Is your Chromebook still not working? Follow these procedures to get your device fixed and coordinate pick up and drop off of devices
TEXT US FOR HELP + UPDATES
Text for updates to your Chromebook, help with tech, or to pickup devices from RHS using our Remind @hstechhelp
Sign up for text message updates through our Remind by texting "@hstechelp" to the number 81010