FAQ
Vise5
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Q. My phone isn't charging -
Q. My phone isn't charging -
- Look for a blue light on the side of the charge amount
- When the blue light is on
- Ensure the charge cable is plugged into the phone
- Ensure the charge cable is plugged into the charge cap
- Check for cable damage [order a replacement cable when damage is identified]
- When the blue light is off
- Check in the cabinet, below the mount and ensure all cables are connected
- Ensure the power supply is plugged into the wall outlet
- When the blue light is on
Need further assistance contact RTF Support
Q. Alarms constantly go off -
Q. Alarms constantly go off -
- With the system on and armed inspect if the blue light on the recoiler cable and determine if it flickers
- If the blue light on the recoiler flickers replace with a new recoiler
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