• Easy to use and intuitive interface. Everything is easy to access and understand. You can set up your accounts in minutes and send invoices in seconds.

• Amazing and very responsive support. When I reached out for help, I always got a reply within a few hours at most. I did not try to call directly but I already have a great experience with the email response time.

• Scalable depending on the size of your organization. There are different plans and you can easily upgrade or downgrade depending on your needs. FreshBooks suits companies from a single person operation to a mid-size organization.

• Apps integration. From Gmail and Outlook to Gusto, there are dozens of add-ons to choose from to help run your business.

• Free offer to try FreshBooks at no cost for up to 90 days! (see below for offer and disclaimer)

• Let's not forget the great inspirational quotes on the loading pages!

What's not so good:

• No way to remove the business address off the invoice. There should be more options to personalize this setting as more and more people start a business from home. While there is still the option of having a P.O. Box, I believe some business owners would appreciate being able to turn that setting off.