Student Google Account
Google login for students is their district issue @rialtousd.org Google account.
Student Account Username
First Name; Last Name Initial; Last 4 digits of their student ID Followed by @Rialtousd.org
Example: JohnS3456@rialtousd.org
Student Account Password
First Name (Capital First Letter); Last Initial(Capital Letter); 6 digit birth date No Spaces
Example: JohnS010203
(* may require you to hold the "fn" key)
Chances are your Microphone is muted
look at the *F4 key and check if a light is on. If Yes, you can unmute the computer by pressing the *F4 key.
When you got the popup in Google Chrome asking you to allow the Mic and Camera, did you say yes or no?
If you said no you will need to reset Google Chrome back to default settings by following the following steps:
Open Chrome.
At the top right, click 3 Dots
Go to Settings.
Under 'Reset and clean up’
Select ‘Restore settings to their original defaults.’
Select ‘Reset Settings’
(* may require you to hold the "fn" key)
Check the Speaker Icon near the time and date in the bottom right corner.
If the Speaker icon has an X in front of it, that means the speaker is muted.
You can Mute and unmute the speaker by pressing the *F1 key
You can adjust the volume level by pressing the *F2 and *F3
The fastest way to fix Google Chrome issues is by restarting.
Open Chrome.
At the top right, click the 3 Dots
Go to Settings.
Under 'Reset and clean up’
Select ‘Restore settings to their original defaults.’
Select ‘Reset Settings’
T Mobile Hotspot Issues?
The hotspot is not powering on:
Make sure the battery in the hotspot is charged; if not, plug it into power using the charger.
Press and hold the power button to turn the device on
The hotspot is not responding, and the screen is frozen
Press and hold the power button for 10 seconds to turn off the hotpot
If the Hotspot won't power off
Remove the battery cover
Remove the battery for 10 seconds
Place the battery back in the device
Power the device back on by pressing the power button
Hotspot Connectivity
Only District devices can connect to the hotspot
When connecting your device, select the RUSDN WiFi signal; if your device asks for a password, you may need to bring your device and the hotspot back to the site to be inspected.