Young Africa Live Chatbot

Toolkit

The Sexual Reproductive Health (SRH) content is ready for you to adapt and use. It has been vetted by SRH experts and tailored for delivery on WhatsApp.

The content was initially developed for the South African context in 2022.

All you need to do:

Request the content / assets
Check whether anything needs to be updated
Adapt the tone for your audience
Localise the content for your context
Use it in your chatbot, or use it to train your chatbot AI.

Get easy access to:

10 quizzes
150+ topics
200+ push messages
3 serialised stories

I'm interested ...

Quizzes

There are 10 quizzes available for you to adapt and use.

During each quiz the user receives feedback to reinforce positive responses, and additional information if they answer incorrectly.

At the end of the quiz, the user can choose to browse through topics to get further information.

Am I in love? 💖
Ready for sex? 😍
Consent ✅
Must haves 👍🏽
Red flags 🚩
Breakups 101 💔
Safe sex 💓
Alcohol 🍺
Ways of coping 🍃
Living with HIV 🫶🏽

Note: Quizzes are available as Turn Journeys for quick implementation.

Example: Am I in love? 💖

SRH topics

Browsable content covers a wide range of SRH topics. It's framed in a sex-positive way to engage young people and counter stigma.

Topics are divided into snackable short messages to promote easy-consumption and ongoing engagement.

You can find topics relating to:

Your body (including puberty, periods)
Gender and sexuality
Having great sex (including safer sex, orgasms, masturbation)
Sex worries
Pregnancy & birth control (including condoms, contraception options, abortion, HIV)
Relationships (including healthy relationships, abuse, red flags)
Sexual health (including safer sex, STIs, HIV)
Mental health (including depression, anxiety, bullying, drugs and alcohol, coping)
Accessing services (including appointment tips, talking about health)
Sexual assault (including rape, emergency contraception, support)
Privacy (including notifications, blocking, locking, verification)

Note: A few topics are available as Turn Journeys for quick implementation.

Example: Healthy relationships

Push messages

Push messages are chatbot-initiated messages that are intended to be sent out on a schedule. They are short, engaging messages that nudge the user to access other content.

They can be used to push users to topics, quizzes, surveys, stories and more.

It's important that users be able to explore topics and ask questions that are of specific relevance and interest to them, but it's also valuable to be able to direct users to topics that they may not have considered or didn't even know were relevant to them.

Push messages are great for sustaining engagement and widening the user's engagement pathway.

There are over 200 push messages available.

Serialised stories

Research shows that gamification and story telling are effective ways to engage youth.

There are 2 serialised stories available that highlight how challenges around healthy relationships and mental health might play out in different contexts.

Sandiswa and Jabu's story illustrates relationship red flags and how hard it can be to withdraw from an unhealthy relationship.
Blessing's story explores one person's experience of depression and how it can affect friendship, studies and personal well-being.

Assets

There is an extensive set of social media and content assets available to promote your chatbot and its content.
Social media assets can be branded with your logo, and used to drive users to your chatbot from various social media platforms.
Content assets enhance text-based content.

Examples

Report abuse