What is a televisit? A televisit is a visit conducted using a secure phone/tablet app in a facetime like environment.

Why should I choose a televisit? Choosing a televisit is a matter of convenience. The visit can be conducted from any location without the need to come to the doctor’s office. This allows the patient to save travel time and avoid time lost by taking off from work or school.

Will insurance pay for these visits? Some insurances do cover the televisits, such as Blue Cross Blue Shield. To ensure your insurance covers televists, please contact your insurance provider. The cost is $75 for a 15 minute televisit, prepaid at the time of scheduling. Patients could contact their own insurance company regarding coverage or Health Savings Account usage to be reimbursed.

Is it safe and secure? Yes, the app is powered and linked to your electronic medical record in our office, eclinicalworks.

How exactly does it work?

1-Contact the office and ask to schedule a televisit.

2-Download the televisit consent form on our site and return it to the office.

3-Download the Healow app from the app store and use our office code JAHDAA

4-Log in and set your own 4 digit code for future use.

5-Your appointment will appear on the app.

6-Log in at least 10 minutes prior to your appointment to check your connection.

7-Once logged in, answer the questionnaire about your condition ( this can be done any time before).

8-The doctor will join you in your visit at your scheduled time. You will have a similar visit as in the office only by facetime.

9-MINORS download and fill out the Televisit Consent Form. Return one copy to our office and take one copy to school if you plan to do your appointment there.

How much does it cost? The cost is $75 for a 15 minute appointment. To see if your insurance company covers this type of visit, please contact them and ask. It does appear that The Health Plan will cover these visits at this time. For all other insurers, the $75 fee will need to be prepaid. A receipt can be provided for potential reimbursement or HSA usage on the patient’s responsibility.