Jennifer Turner-Taylor, MS, CRC-CVE, LCMHC
Therapist & Career/Transitions Strategist
Therapist & Career/Transitions Strategist
Jennifer Taylor is a Licensed Clinical Mental Health Counselor, Certified Rehabilitation Counselor, and Certified Vocational Evaluator with a Master’s degree in Rehabilitation Counseling from Winston Salem State University. Her training sits at the intersection of mental health and career development, allowing her to understand both the emotional and functional impact of health changes.
She has years of experience supporting individuals navigating disability, chronic illness, workplace stress, career disruption, and life transition. Her work includes counseling, career consultations, return to work planning, and helping professionals understand complex systems tied to income, benefits, and employment decisions.
Jennifer founded Rehab Concierge after seeing capable people being underserved. Some received emotional support but no clear practical plan for implementation. Others were given technical reports without space to process identity loss, fear, relationship strain, or major life transitions. She created a model that bridges both.
Rehab Concierge blends steady therapeutic support with a clear strategy so clients can rebuild body trust, clarify capacity, strengthen relationships, and make sustainable decisions with confidence during seasons of change.
Ernest Taylor, MBA
Operations Manager
Operations Manager
Ernest Taylor leads the operational strategy and technology systems that keep Rehab Concierge steady, secure, and efficient. With over 15 years of experience in enterprise healthcare environments, he brings strong expertise in IT operations, workflow oversight, project coordination, and performance-focused service delivery.
Before joining Rehab Concierge, Ernest held progressive roles at UNC HealthCare, supporting departments and nursing units across a large healthcare network. He coordinated major initiatives, including server migrations, network and wireless refresh projects, system upgrades, downtime phone installations, and department relocations to ensure uninterrupted clinical operations. His work required careful planning, oversight of compliance, and cross-departmental collaboration.
Ernest also served in acting leadership roles, managing ticket queues, guiding workflow distribution, mentoring staff, and maintaining service level standards during high-demand periods. His background in enterprise systems, access management, and service continuity planning allows him to build reliable operational structures that support clinical excellence.
He holds a Master of Business Administration in Management from Strayer University, a Bachelor of Science in Electronics Technology from North Carolina Agricultural and Technical State University, and a certificate in Project Management Fundamentals.
His belief is simple: strong systems reduce stress and protect high-quality care.
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