TrustCall

Last Updated: July 09, 2025

1. Introduction

Welcome to TrustCall – ID & Spam Filter. We are committed to protecting your privacy and ensuring transparency in how your data is handled. This Privacy Policy outlines the types of data we collect, the purposes for which it is collected, and how it is used in connection with the core functionalities of the application, including caller identification, spam detection, and SMS management.

We affirm that we do not collect any unnecessary personal data, and under no circumstances do we sell, rent, or share your personal information with unauthorized third parties.

2. What Data We Collect and Why

We collect and process only the data that is strictly necessary to enable the core features of the application, including caller identification, spam prevention, and SMS management. All data is handled in accordance with applicable privacy laws and Google Play Developer Program Policies.

2.1 Phone Number

Permissions: READ_PHONE_STATE, READ_PHONE_NUMBERS
We may access your phone number to identify incoming and outgoing calls, enable real-time caller identification, and ensure functional accuracy across user sessions. Where necessary, your number may be securely transmitted to our servers for comparison against verified spam number databases. Your number is never publicly displayed, shared without consent, or sold.

2.2 Call Log Information

Permissions: READ_CALL_LOG, WRITE_CALL_LOG
We access limited call log data to support the following functionalities: displaying recent call history, identifying missed or suspicious calls, and enabling call blocking (manual or automatic). The application does not upload your complete call history. Access is strictly confined to the data required for feature implementation.

2.3 Contacts

Permissions: READ_CONTACTS, WRITE_CONTACTS
We access your device’s contact list to display saved names when known numbers call, improve caller identification accuracy, and allow management of contact-specific blocking or whitelisting. All contact data is processed locally on your device. We do not upload, store, or transmit your contact list to any external servers.

2.4 SMS and MMS (Applicable only if set as default SMS app)

Permissions: READ_SMS, RECEIVE_SMS, SEND_SMS, RECEIVE_MMS, WRITE_SMS
When the application is configured as the device’s default SMS handler, we may access SMS and MMS data to identify spam messages, organize and display your inbox, and enable in-app message replies. Message content is used exclusively for core functionality and is not analyzed or stored for advertising or analytics purposes.

2.5 Device and Network Information

We collect certain device and network-related data to ensure stability and improve user experience. This includes device model, operating system version, screen resolution, mobile carrier information, network connection type (e.g., Wi-Fi or cellular), and advertising identifiers (e.g., Google Advertising ID). Additionally, anonymized crash logs and performance metrics may be collected via third-party services such as Firebase. This information is used strictly for diagnostics, analytics, and performance optimization.

3. How We Use Your Data

We use the information collected through the application solely to provide, maintain, and improve the services offered. Specifically, your data is used for the following purposes:

Caller Identification and Spam Blocking:
To detect, identify, and display information about incoming and outgoing calls, and to block known or suspected spam calls.
Call and SMS Management:
To display and organize your call logs and SMS inbox, and to enable features such as call blocking, contact tagging, and message filtering.
Feature Delivery:
To ensure the functionality of key features such as incoming call alerts, contact management, spam warnings, and SMS reply capabilities.
Application Performance and Troubleshooting:
To monitor app performance, diagnose technical issues, and enhance speed, stability, and reliability.
Advertising (if applicable):
To display limited, non-intrusive advertisements through trusted ad networks such as Google AdMob. Advertising data may include the use of advertising identifiers but does not include personally identifiable information.

We do not use your data for profiling, behavioral targeting, or cross-application tracking. Your data is never sold, rented, or disclosed to unauthorized third parties.

4. Data Sharing and Third-Party Services

We do not sell or trade your personal information. We share only the minimum necessary data with trusted third-party service providers for specific purposes related to app functionality, diagnostics, analytics, advertising, and legal compliance.

4.1 Service Providers and Partners

The following third-party services may receive limited and anonymized data as part of their operational roles:

Google Firebase: Analytics, crash diagnostics, push notifications, and event tracking. Helps monitor app performance.
Google Analytics: Provides behavioral insights to improve app experience.
Google AdMob: Displays limited ads to support app monetization. Tracks ad delivery and interaction.
Meta Audience Network: Delivers contextual and interest-based ads. Uses aggregated data for targeting and performance.
Google Ads: Provides contextual ads based on app content and usage, not linked to personal identity.
AppLovin: Supports in-app advertising using engagement-based targeting.
Unity Ads: Displays ads and improves monetization using app usage patterns.
Mintegral: Displays mobile ads with privacy-focused data anonymization.
Liftoff Monetize: Optimizes ad performance and increases revenue through relevant ad content.

All third-party services are required to comply with applicable data protection regulations, including GDPR and CCPA.

4.2 Legal Compliance

We may disclose data when required to do so by law, regulation, legal process, or governmental request, such as in response to a valid court order or subpoena.

4.3 External Links

The application may contain links to external websites or services that are not operated or controlled by us. We do not assume responsibility for the content or privacy practices of such third-party sites. We encourage users to review the respective privacy policies before sharing any personal information on external platforms.

5. Your Rights and Choices

We are committed to providing all users with meaningful choices regarding their personal data. Depending on your jurisdiction, you may have certain rights under applicable privacy and data protection laws. These rights include the ability to access, correct, or delete your personal information, as well as control how it is used.

5.1 General User Rights

All users may exercise the following rights:

Access: You may request access to the personal data we maintain about you.
Correction: You may request that we update or correct inaccurate or incomplete personal data.
Deletion: You may request deletion of your data by clearing app data or uninstalling the application.
Manage Permissions: You may revoke previously granted permissions at any time through your device settings.
Ad Preferences: You may reset your advertising identifier or opt out of personalized ads via system-level settings.
Communication Preferences: You may disable non-essential notifications and promotional messages via in-app settings.

5.2 Rights for Users in the European Economic Area (EEA)

If you are located in the EEA, you are entitled to the following rights under the General Data Protection Regulation (GDPR):

Right of Access: You may request confirmation as to whether your personal data is being processed.
Right to Rectification: You may request correction of any inaccurate or incomplete data.
Right to Erasure: You may request the deletion of your personal data in certain circumstances.
Right to Restriction of Processing: You may request that we restrict the processing of your personal data in specific situations.
Right to Data Portability: You may request a copy of your data in a structured, machine-readable format.
Right to Object: You may object to the processing of your data for specific purposes, including direct marketing.
Right to Human Review: You may request human intervention in cases involving automated decision-making that significantly affects you.

5.3 Rights for California Residents (CCPA)

If you are a resident of California, you have additional rights under the California Consumer Privacy Act (CCPA), including:

Right to Know: You may request details regarding the categories and specific pieces of personal data we have collected.
Right to Access: You may request a copy of your collected personal data.
Right to Deletion: You may request deletion of your personal data, subject to certain legal exceptions.
Right to Opt-Out of Sale: You may request that your data not be sold. (Note: We do not sell personal data.)
Right to Non-Discrimination: You have the right not to be discriminated against for exercising your privacy rights.

To exercise any of the rights described above, please contact us at:
📧 camhd653@gmail.com

Please include sufficient information to verify your identity and clarify your request.

6. Data Security

We take the security of your personal information seriously and implement reasonable administrative, technical, and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction.

Security measures include, but are not limited to:

Local data processing where possible to minimize external transmission
Secure communication protocols (e.g., HTTPS) for any data exchanged with servers
Access controls and limited data sharing with trusted service providers under strict confidentiality agreements
Use of Firebase and other industry-standard tools for secure crash reporting and analytics

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security. Users are encouraged to keep their devices secure and updated to minimize vulnerabilities.

If you believe your interaction with the app is no longer secure, please contact us immediately at:
📧 camhd653@gmail.com

7. Data Retention

We retain personal data only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, including providing core application functionality and complying with applicable legal and regulatory obligations.

Since the application does not require user account creation or maintain any persistent online profiles, no formal account deletion process is necessary.

Users may delete locally stored data at any time through the following actions:

Clearing app data via the device’s application settings; or
Uninstalling the application from the device.

Once the app is uninstalled or its data is cleared, all user-related data stored on the device is permanently deleted. We do not retain residual copies on our servers unless legally required.

8. Children’s Privacy

This application is not intended for use by individuals under the age of 13. We do not knowingly collect, solicit, or process personal information from children under 13 years of age. If you are a parent or legal guardian and believe that your child has provided personal information without your consent, please contact us immediately.

8.1 No Knowing Collection

In the event that we become aware that personal data has been collected from a child under the age of 13 without verified parental consent, we will take prompt steps to delete such information from our records and prevent any further access or use.

8.2 Parental Rights and Inquiries

In accordance with the Children’s Online Privacy Protection Act (COPPA), parents and legal guardians have the right to:

Review the personal data that may have been collected from their child (if applicable);
Request the deletion of such data from our systems;
Direct us to cease any further collection or use of their child’s personal information.

To exercise these rights, please contact us at:
📧 camhd653@gmail.com

8.3 Age Restrictions and User Responsibility

By using the application, you affirm that you are at least 13 years of age, or that you are using the app under the consent and supervision of a parent or legal guardian. We encourage all parents and guardians to actively monitor and educate their children about safe online behavior and privacy practices.

9. Managing and Accessing Your Information

You have the right to access, update, correct, or delete the personal information we hold about you, subject to applicable data protection laws. We provide mechanisms to manage your data both through the application and by direct request.

9.1 Self-Management Through App Settings

You can manage certain aspects of your information and privacy preferences directly within the TrustCall – ID & Spam Filter application, including:

Updating Your Information: Modify saved preferences or features that utilize your personal data.
Adjusting Privacy Settings: Control app permissions through your device settings, opt out of interest-based advertising, and manage notification or communication preferences.

9.2 Requests for Access, Correction, or Deletion

If you wish to exercise your rights to:

Access the personal data we currently retain about you
Correct any inaccurate or incomplete data
Request deletion of your personal information (where applicable)

You may do so by contacting us at:
📧 camhd653@gmail.com

We will process and respond to all valid requests in accordance with applicable legal obligations and within the time frames specified by law.

10. Updates to This Privacy Policy

We may update or modify this Privacy Policy periodically to reflect changes in legal, regulatory, or operational requirements, or to improve clarity and transparency.
In the event of material changes, we will notify users through appropriate means, such as:

In-app notifications;
Email communications (where applicable); or
Push notifications.

We encourage you to review this Privacy Policy regularly to stay informed about how your information is protected.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, you may contact us at:

📧 camhd653@gmail.com

We are committed to safeguarding your privacy and ensuring your experience with TrustCall – ID & Spam Filter remains secure, transparent, and user-centric.