Annual Update
The Annual Update process is completed by parents or guardians online within Infinite Campus. This allows you to update information that may have changed in your household. This replaces the earlier versions of paper forms we called Emergency Cards. We request that this information is verified/updated yearly.
For additional information please click the Annual Update Smart Card or view this presentation for step by step instructions. We also have a short video on the process below.
*Please note, the support number given in this video has been changed. Our updated support number is: 602-449-2375
Questions: BEFORE logging in:
How Do I Start The Annual Update Process?
You may complete an annual update by logging into the Infinite Campus portal located at portal.pvschools.net Choose "Campus Parent" and enter your login credentials.
Lost or Forgotten Infinite Campus Passwords
If you have lost or forgotten your Infinite Campus password, please visit the parent portal and choose the "forgot password" link.
Changing Your Email Address
If you have recently changed your email address, or need to request a change with the district, please contact your student's school directly. *Please note your newly edited email will not take place until the following day due to our nightly server syncs.
My Password Does Not Work
If you are experiencing trouble logging in, it may be due to one of the following reasons:
Incorrect password
Incorrect username
Exceeded 3 time incorrect login attempt (account locked for 15 minutes)
Your student has not been enrolled yet.
Can I use the phone app to complete the annual update?
Yes! You can use the app. Click the "Message Center" link, click under District Announcement look for Annual Update.
Questions AFTER logging in:
I Am Unable To See My Student In The Annual Update section
If you are unable to view your student after logging into Infinite Campus, there are a few possible reasons.
You are not a guardian in the "primary household". (You can request a paper emergency card from the school.)
The district has not officially opened up Annual Update for parents/guardians yet.
You logged in as your student. Annual Update is only available to parents/guardians.
I Am Unable To Edit My Student's Race /Ethnicity
Race/ Ethnicity are both entered during initial registration. This information should be matched to the birth certificate. This field is locked during the Annual Update process. You must call the school directly to edit this entry.
Changing Your Address
You may change your address from within an Annual Update, however, we will not approve the edit until you provide one of the documents below.
*Proof of residency documents need to match the same name as the person signing the registration form. Proof of residency documents accepted are:
Valid Arizona driver's license
Arizona identification card or motor vehicle registration
Real estate deed or mortgage documents
Property tax bill
Residential lease or rental agreement
Water, electric, gas, cable, or phone bill
Bank or credit card statement
W-2 wage statement
Payroll stub
Certificate of tribal enrollment or other identification issued by a recognized Indian tribe that contains an Arizona address
Documentation from a state, tribal or federal government agency (Social Security Administration, Veteran's Administration, Arizona Department of Economic Security)
-You may upload the documents within Annual Update, or bring the required documents to your student's school.