Q. What comes with the Chromebook?
A. Once all paperwork has been signed and approved, your student will be issued a Chromebook, carrying case, Chromebook charger and strap. All four components are required to be turned back in at the end of the year in good condition OR upon transferring out of the district.
Q. Is my student required to have his/her Chromebook in a carrying case?
A. Yes. Your student must keep their Chromebook in their carrying case at all times. Carrying cases and Chromebooks may go inside of your backpack while going to and from school (walking, bike or bus).
Q. Will my student need any other materials for the Chromebook?
A. Your student's Chromebook is not supplied with a mouse. If your student would like a mouse, you can purchase one. The mouse can either be wireless or have a wire.
Q. What is the device protection fee and what happens if the Chromebook is damaged by an accident?
A. If your student's Chromebook or any of the other three components are deliberately damaged, lost or stolen the following will be charged to you (Chromebook - $180, Carrying Case - $25, Charger - $50, Strap - $5). If your student's Chromebook has accidental damage, the first offense will be a $20 fee and any subsequent offense will be a $50 fee. The Pennsville technology and support staff will evaluate the damage to determine whether the Chromebook is able to be fixed or will need to be replaced. Your student will be issued a rental device if need be.
Q. Will my student be required to have his/her Chromebook with them every day?
A. Yes. Your student must be prepared each day with his/her Chromebook, carrying case, charger and strap. Your student is also responsible to have any other required classroom materials that are necessary for the classes they have.
Q. Will my student be required to have his/her Chromebook in every class?
A. Yes. Your student must be prepared during each of his/her classes. Your student's Chromebook is required in every class period, including physical education and all electives.
Q. What if my student forgets to charge his/her Chromebook battery?
A. Your student is required to keep their Chromebook charged at all times. Your student's charger should be kept in the carrying case when not plugged in at home. Each classroom will be equipped with extra charging stations in case of emergency.
Q. What happens if my student's Chromebook or accessories are lost or stolen?
A. You will be required to replace the lost or stolen items. Chromebook ($180), Carrying Case ($25), Charger ($50), Strap ($5)
Q. How does my child get technical support?
A. Middle School staff have been trained to help support your students. They will be taught how to research answers to questions they may have and learn how to troubleshoot problems that may arise.
Q. How do I get technical support or questions answered?
A. Google has a great support system. Visit https://support.google.com/ to learn more.
Q. Can a student/parent/guardian repair a Chromebook?
A. If at any point your student's Chromebook does not seem to be working properly, report it to a teacher. The teacher will then contact district support to make sure everything is working properly. The district has a wonderful technical support staff that will work to make sure your student's device is up and running to its full potential.