Common Errors

1. Check your Internet Connection-

• Turn your Wi-Fi off, then wait a minute, switch it back on.

2. Try reloading your page

3. Clear your Cache!

• • At the top right, click More, then More tools, then Clear browsing data.

  • Next to "Time range," select All time.

  • Select Cached images and files and Cookies and other site data. Deselect the other types of data.

  • Click Clear data.

  • Try reloading the tab with the error.

4. Clear your Cache!

• Close every tab except for the one that’s showing the error message.

• Quit other apps or programs that are running, and pause any app or file downloads.

• Uninstall unnecessary extensions from Chrome. At the top right, click More More tools Extensions. On extensions you don't use, click Remove.

5. Is Chrome up to date?

• On your computer, open Chrome.

• At the top right, click More Settings.

• On the left, click Menu About Chrome.

Chrome will check if there's an update available. You might have to wait a few seconds to see it.

If there's an update, you'll see an option to click Relaunch. After relaunching, try reloading the tab with the error.

If there are no instructions, your version of Chrome is up-to-date.

6. Restart your computer.

1. Make sure you have not put a space after a join code

2. Try refreshing your page

3. Check with a friend. If a join code worked for your friend, it should work for you.

4. Email the person that provided the code. Maybe they can help!