Embedded Files
The Office of IT provides support to all employees of the College of IST, as well as anyone using college resources.
We can be contacted at 814-863-8803, or by emailing helpdesk@ist.psu.edu.
Working Remotely
Working Remotely
Please click the text below for links to more information on each subject.
Please click the text below for links to more information on each subject.
Audio / Video
Audio / Video
Cisco Jabber (how to access your office phone on your computer or mobile device)
Kaltura (lecture capture system)
Microsoft Teams (collaboration platform in Office 365)
Microsoft Teams Training from ITLD (sharing and collaborating with Teams)
Microsoft Office 365 Sharing and Collaboration (covering Microsoft Groups, OneDrive, Teams, and Sharepoint Online)
VOIP.psu.edu (office phone settings, including call forwarding)
Zoom - FAQ's and Troubleshooting (online conference call / video meeting system)
Zoom - Live Training / Webinars (online conference call / video meeting system)
Zoom - Video Tutorials (online conference call / video meeting system)
Collaboration and Sharing
Collaboration and Sharing
Box (cloud file storage)
Google G Suite for Education (productivity and collaboration applications)
Microsoft Teams (collaboration platform in Office 365)
Microsoft Teams Training from ITLD (sharing and collaborating with Teams)
Microsoft Office 365 Sharing and Collaboration (covering Microsoft Groups, OneDrive, Teams, and Sharepoint Online)
Zoom - FAQ's and Troubleshooting (online conference call / video meeting system)
Zoom - Live Training / Webinars (online conference call / video meeting system)
Zoom - Video Tutorials (online conference call / video meeting system)
Research Resources
Research Resources
LxResearch (IST general usage Linux cluster)
IST Desktop (Windows workstation inside a browser)
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