Disposition List

Nobel Disposition only consist of call outcome. Please refer to the list below:

1. ACB-Disputed

2. ACB-Resolved

3. Account Update

4. Cancelled Subscription

5. Charge Inquiry

6. Client Verification

7. Core-Full Refund

8. Disconnected Call

9. DNC

10. Escalated

11. Explained Order Details

12. Fraud-Resolved

13. NCOL

14. OB

15. OB Available - NI/NS

16. OB For callback

17. OB Not Available

18. Order Cancellation

19. Product Inquiry

20. Refill-Full Refund

21. Refill-Partial Refund

22. Refund Request

23. Reshipment

24. Return Request

25. RMA

26. Sale Made

27. Save-Adjust Billing

28. Save-Build Value

29. Save-Free Shipment

30. Save-Partial Refund (Active)

31. Save-Partial Refund (Closed)

32. Shipping Inquiry

33. Spam

34. Subscription Cancellation

35. Test Call

36. Unable to locate

37. Upsell-Full Refund

38. Upsell-Partial Refund

39. VIP-50% Refund

40. VIP-Full Refund

41. Void-Same Day

42. Voicemail