Behavior is communication. Unexpected behavior tells us that the classroom conditions are not yet aligned with the student's needs. Tier I supports are intended to create the conditions needed for each student to feel a sense of belonging, agency and identity so that they will thrive in the classroom setting. Punitive responses to behavior are misaligned with this goal. Tier I supports are asset-based and intended to support students in gaining strategies that they can generalize across the school setting to positively impact their experience when needed.
Helps you, the adult, remain calm, clear headed, and more able to make good decisions and actions
Keeps the attention on the behavior and not the student
Breaks the cycle of escalation, tension, intensity, etc.
Prevents class wide distractions
Reduces the likelihood of further conflict
Models positive problem solving skills
Adult Considerations
When I have reflected on the following questions and have modified my own behavior/expectations when needed:
Is the behavior that I'm seeing developmentally appropriate, even if misaligned with the expectations?
Were our classroom expectations created in community? Do they reflect the values of the students and their families?
Is my personal bias impacting the way that I view this behavior?
Am I regulated and able to respond to the student in a calm, supportive manner?
Student Considerations
When an argument is beginning to form between you and a student
When the content of the argument is not essential, important, or crucial (choose your battles wisely)
When the conversation is no longer focused on the problem, but on "winning"
When giving directions or corrections
Remember this technique takes a lot of patience, support, self-control and self-talk
Keep responses brief, to the point, and succinct, and avoid lecturing, talking at length, or patronizing
Use a calm and neutral tone
Remain calm and keep a neutral voice, DO NOT match the emotional level of the student, if the student is escalated
State the expectation, then walk away
Offer acceptable choices, give a timeline to decide within, and walk away
Try re-direction if student is able to be de-escalated
Provide student a break space and then follow up when the student is ready
Use reflective listening “I am hearing that you feel this assignment is unnecessary”
Ask open ended questions "What do you need to move forward?"
Be aware of body language (people often mirror their emotional response with others’ body language, behavior, and words)
Validate student’s feelings
Tell the student you want to hear what they have to say, but you both need a break or breather before talking
Keep expectations on the wall or other visible location, and when a student attempts to engage you in conflict, simply point to the appropriate and relevant expectation on the list and walk away (explain this strategy to the class before implementing it)
Create a class system or protocol for bringing up issues (eg: Writing down concerns and putting them in a designated location)
Teach and practice a technique or method with the class on how to have a disagreement with others
Footnote:
The content from this page originated on PBISWorld.org. It has been modified and added to by our team to more align with PPS' asset-based, culturally responsive practices.