Frequently Asked Questions

Welcome to the Portland Public Schools’ FAQ page! We know many families have questions for the 2020-2021 school year during the COVID-19 crisis on a wide range of topics, including technology, food resources, academics and social-emotional support. You’ll find the answers to the most common questions here. This page will be regularly updated with additional questions and answers and the latest information as needed.

If you don’t see your own question answered, please call our Helpline at 874-8159. Leave a message in any of these languages: English, Acholi, Arabic, French, Khmer, Portuguese, Somali, Spanish, or Vietnamese. You can also send an email in your primary language at Either way, we’ll get back to you within 24 hours.

The questions are organized by the following topics: