FAQS & Policies

FAQs

Will I need to send lunch with my child every day?

Lunches are NOT provided during our Summer Camp, however, we provide refrigerated coolers for students to store their lunches. You will need to send a packed lunch with your child each day.

What about snacks and water?

We will provide students with water and snacks each day. You are welcome to send snacks with your child if they have special dietary needs (food allergy, sugar sensitivity, etc.). Additionally, students will have access to vending machines during camp hours and drinking fountains located throughout our facility.

What if I need to drop off my child early or pick them up late?

Camp counselors and the camp reception area is open at 8am each morning. We also offer an After Camp care from 3pm to 5:30pm at an additional cost of $80 for each camp session. All students must be picked up by 5:30pm or parents maybe charged

What should my child wear to camp?

Your child will be active and may get a bit messy during camp. Please make sure your camper is wearing clothing that they can dance, paint, and play in each day. No open toed shoes or sandals please!

When and what is the Student Exhibition?

The student exhibition will be held on the Thursday of each camp session, and is a chance for the campers to share all that they have worked to create and experienced! The exhibition is from 3pm to 4pm and is located on the Art building quad. Family and friends are welcome to attend.

I have enrolled my child in camp. When will I receive more information and any camp paperwork I will need to fill out?

You will receive a registration packet via e-mail within a day of completing before the camp session begins. This will include the Arts Camp Information and Policies, Parent & Child Information Sheet, Waiver & Release, and T-Shirt Order Form (t-shirts available for Summer Camp only).

I enrolled my child in camp but he/she can no longer attend. Can I get a refund?

If you cancel at least 10 business days before camp begins, you will receive a full refund. If you cancel within 10 business days, or before the first day of camp, you will receive 40% of the camp cost refunded to your Phoenix Center for the Arts account (to be used toward future classes or camps). After the first day of camp we are unable to process any refunds. You may review our policy in more detail here.

My child cannot attend the entire camp session/will be missing some days of camp. Are you able to prorate the cost?

Unfortunately we are unable to prorate the cost of camp, as it is designed as a one-week program for the best camp experience possible!

How do I get to the Fine & Performing Arts Summer Camp?

Phoenix College is located at 1202 West Thomas Road. The camp is located on the Northside of campus in the Fine Arts Building.

Convenient student drop off is located in the North Parking lot near 11th Avenue and Flower St.

Once you have arrived at our facility, you will park in the lot located to the north of our building and enter our Performing Arts Building. The person at the front desk will be able to direct you to the Camper Drop-off/Pick-up Room. If you are new to the Center, check out our helpful introductory video!

Who do I contact if I have additional questions?

Please don’t hesitate to call if you have any questions or concerns. You may reach our Summer Camp Coordinator, Erik Erspamer, at erik.erspamer@phoenixcollege.edu or 602-285-7171.

POLICIES

Cancellation/Refund Policy

Registrations are accepted on a space available basis.

Please understand that classes are based on meeting a minimum number of registrations in order to run. Full refunds will be made if a class is cancelled due to less than minimum enrollment.

Full refunds will only be granted if the summer camp course is cancelled. Please notify us immediately of any cancellations so that a student on our waiting list can attend class. A refund equal to half of tuition paid will be granted for cancellations made 30 days before the camp start date. No refunds for cancellations made less than 30 days prior to camp start date.

Additional Policies are contained in the enrollment package.