RULE BOOK

ON-SITE POLICIES & PROCEDURES

WEATHER

Weather is unpredictable; it can move quickly and out of nowhere or it can approach so slowly it seems stagnate. We want everyone attending to be safe. We have a meteorologist onsite monitoring all the weather in the area. Once they inform the PGA of America about dangerous weather in the area, we will have the following signs posted on each leaderboard:

The first sign to watch for is the yellow WEATHER WARNING sign.

The purpose of the WEATHER WARNING sign is to make you aware that dangerous weather could be coming but we are still in good shape to play golf!

If you see the red PLAY SUSPENDED sign displayed, the PGA of America officials will blow a siren to suspend play and this means to seek shelter immediately.

EVACUATION

Once play is suspended, the entire Championship grounds need to be cleared, no ifs ands or ‘putts’ about it. As a volunteer ambassador, please help guide everyone to the nearest exit and then seek shelter yourself.

There will be evacuation golf carts placed at the farthest part of the golf course from the Clubhouse. If an evacuation is needed, help direct contestants on those specific holes to the nearest golf carts. All other players should be advised that they need to walk back to the Player Locker Room.

Players will not be allowed to play or practice on the golf course or at the practice facilities until it is determined by the PGA of America that it is safe to do so.

Once it is determined that the dangerous weather situation is no longer present, the PGA of America will make an announcement regarding if or when play will resume. Be sure to opt in to receive text messages in your volunteer portal (link below). The PGA of America and your committee chairs will send out text messages regarding resuming play and any further instructions. These messages will also be emailed to you so be sure to check both your text messages and emails during a WEATHER WARNING or PLAY SUSPENDED announcement.

In the event of dangerous weather and play is suspended, please use caution and head to your vehicle.

PLEASE BE SURE TO AVOID:

Metal Fences
Open Fields
Golf Carts
Hill Tops and High Places
Bodies of Water
Tall and/or Isolated Trees

If play is canceled for the rest of the day, the gates are closed and everyone (volunteers, contestants, caddies) will need to leave the Championship grounds. Please be sure to keep an extra eye on your email and text messages for updates regarding any future changes to your schedule.

Volunteer Portal

AUTOGRAPHS

All Volunteer Ambassadors are looked at as great role models. Therefore, volunteers should NEVER ask for autographs or take photos while on-shift or in the official volunteer uniform. For the consideration of the contestants, a “no autograph” approach will be enforced.

CAMERAS

During Championship Rounds, cameras will not be allowed on the grounds. (You may see cameras on Championship Rounds, but these are approved and marked as part of the media.)

MOBILE
DEVICES

Volunteers may use their mobile device at the Championship under the following etiquette:

Set your device to “Golf Mode”.
- Don’t worry! It’s not an actual mode on your phone, it just involves silencing the ringer, notifications, alerts, camera flash and shutter noise on your mobile device.
Taking pictures and videos during Championship Rounds is prohibited anywhere within 100 yards of competition.
Players, Caddies, Security and the PGA of America staff have the right to ask anyone onsite to put their phone away at any time.
The PGA of America staff reserves the right to confiscate your mobile device until you leave the Championship grounds if this mobile device etiquette is not followed.

VOL-STAR TIP - Remember what was stated before, that all volunteer ambassadors are looked at as great role models. Therefore, volunteers should never take pictures or constantly be on a mobile device while on-shift or in the official volunteer uniform.

LOST &
FOUND

All Lost & Found items will be taken to the Information Booth. Please stop by the Information Booth or call the Championship Office at 908-219-8505 or email 2023WPGA@pgahq.com if you think you have lost an item on property. We will make arrangements to get that item back to you in a timely manner.

SMOKING &
DRINKING ALCOHOL

Volunteers should refrain from smoking and drinking alcohol while on-shift and in official uniform.

Please note: Smoking is not allowed in/on any temporary facilities.

LOST CHILD

Child separated from parent: If you come across any children who have become unintentionally separated from their parent or guardian, please find the nearest person with a radio and alert Security of the situation by reaching them on the Security channel. Then take the child to the Volunteer Services Desk in Volunteer Headquarters.

Parent separated from child: If you come across a parent or guardian who has been separated from their child, please find the nearest person with a radio and alert Security of the situation by reaching them on the Security channel.

WHILE ON DUTY, PLEASE REMEMBER

No drinking alcohol
No smoking
Do not ask for autographs or take pictures
Always offer assistance to spectators, staff, volunteers and other guests as needed
Enjoy some great golf
Have fun!

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