The 2022-2023 School Year launched the 1:1 Chromebook initiative at the elementary level. Kindergarten Chromebooks are assigned to the classroom, while all Chromebooks in grades 1st through 5th are assigned to individual students. Students will take the device with them to the next grade level.
Chromebook Repairs at the Elementary Level
Kindergarten Chromebooks were purchased under a different PO than the 1st, 2nd and 5th grade devices and are supported by a different warranty company. Please enter all Kindergarten Chromebook repair requests through Incident IQ.
Older model Chromebooks (Acer 731 model) should be entered through Incident IQ regardless of the Grade Level using the device.
First, Second and and Fifth Grade (2023-2024) School Year will be utilizing our new INVZBL portal. Learn more about placing INVZBL Chromebook Repairs.
Each subsequent school year the devices being submitted through INVZBL will increase. For example, in the 2024-2025 School year all First, Second, Third and Fifth grade device repairs will be entered through INVZBL, and in the 2025-2026 School year all devices except Kindergarten will be submitted through INVZBL.