Embedded Files
The Food Diary
Q: What if I forgot to complete the diary for one of the days?
A: Don’t worry, you have 14 days to complete 7 days of the diary, and you can still receive a $60 gift card.
Q: Am I supposed to record food/drink discarded outside of the house?
A: Yes, but only the food you personally discard, and you will not be asked to weigh it. The diary will prompt you to indicate whether the food is being discarded at home or outside of the home.
Q: We didn’t discard anything in our house for a day and I did not discard anything outside of the home either. What do I record?
A: The first question in the diary asks if you discarded any food today. If you didn't discard any food or drink for a whole day, then select "no" and that is all you have to do that day. You can also explain if there was an unusual cause for this in the comments section.
Q: The diary displayed the "Thank you" message, but I still have more entries to make from today. What do I do?
A: Each diary entry can have up to 10 separate items. If you have more than 10 items to enter, you can click the diary link again to start a new entry.
Q: Should I record food/drink discarded outside of the household for every family member?
A: No. Only the primary participant should record the food/drink they discard outside of the household.
Q: How should I note if the amount of food/drink discarded is different than usual because of a special
event (e.g. party, barbeque, cleaned out refrigerator)?
A: Write a note in the comments section that indicates there was a special event.
Kitchen Scale
Q: What if I can’t get my scale to work?
A: First, ensure that your batteries are properly installed and that you have read the page on how to use the kitchen scale. If the scale still doesn’t work, please contact participant support.
Surveys
Q: What if I forgot to complete the survey before starting the diary?
A: Please complete the survey as soon as possible and contact participant support to let us know.
Q: I had an error when submitting my survey. How do I know you received it?
A: Please contact participant support and we can confirm whether or not we received it.
Waste collection
Q: What if I forgot to place my trash and/or compost out on the curb?
A: If this occurs, please contact participant support as son as possible.
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