Objectives

Learning Objectives:

1. Apply evidence-based knowledge to creating and updating the BCCC improvement plan while maintaining ethical and culturally aware practices in the clinic

2. Support and connect the operational plan for data collection and review to inform QI work

3. Provide BCCC with a sustainable QI framework

4. Present findings in an accessible format to share with new students to BCCC and IHI

Immediate goals:

• Contact BCCC leaders to understand the current level of quality improvement work
• Conduct one-on-one meetings with BCCC advisors, community stakeholders, and other key players (identified as project progresses)
• Review past QI plans
• Update and adapt QI plan according to the clinic’s strategic plan
• Solicit feedback from clinic volunteers and stakeholders
• Finalize report for presentation

Long-term goals:

• Market the QI framework to BCCC volunteers to raise awareness of QI work through individual-level advertisement (e.g., word of mouth), development of a QI introduction in volunteer on-boarding training, and advocating for QI work in BCCC leadership/board meetings.
• Continue supporting the implementation of quality improvement work as a clinic volunteer
• Present project at the next OHSU student research week (May 4^th-7^th) or School of Public Health Research Seminar

Project Plan

Quality improvement and community organizing theory will be learned through the Institute for Healthcare Involvement (IHI) and one-on-one mentoring sessions with Sherril Gelmon, MHSc, DrPH. Deliverables from the IHI modules will support the development of the QI framework and improve the sustainability of the QI work by creating more buy-in through community organizing techniques.

I will gather old QI resources from the student-run clinic, conduct one-on-one meetings to understand current data management efforts that will inform opportunities for improvement, and create a QI framework.

The QI framework itself will be a document that outlines the following key areas: clinic goals, data sources, data collection, data analysis, techniques for QI identification, QI project implementation, evaluation strategies, etc.

This project is supported by Sherril Gelmon, MHSc, DrPH and other key student leaders in the clinic including Kanwar Thind and Becca Brooks.