CANVAS SUPPORT AND RESOURCES
SETTINGS AND REQUIREMENTS
FOR ALL USERS
GUIDES
Getting Started
Canvas Login – Use your MEID and password.
Need Support? Please do not call Canvas Instructure directly
Technology support will be available over the phone at (602)787-7780 or remotely through the Information Technology Helpdesk or Contact the Maricopa Community College’s Canvas Help Desk at 1-888-994-4433 available 24/7
What are the browser and computer requirements for Instructure products?
For best performance, Instructure products should be used on the current or previous major releases of Chrome, Firefox, Edge, or Safari. Because Instructure products are built using web standards, Instructure products run on Windows, Mac, Linux, iOS, Android, or any other device with a modern web browser.
Instructure products only require an operating system that can run the latest compatible web browsers. Your computer operating system should be kept up to date with the latest recommended security updates and upgrades.
NOTE: Vanity Canvas URL users may encounter SSL validation errors when they open Canvas if their browser or an other tools interact with Canvas are not Server Name Indication (SNI) compatible. All browser versions listed in this guide are SNI compatible.
Canvas is not working?
Check - Canvas Status Updates
Profile Settings & Notification Preferences
Notification Preferences allow users to select how and when they want to be notified when various events occur within a course. Notifications and Settings are applied to all your courses in Canvas.
Canvas gives users the ability to receive a variety of different notifications via email, text message. Users can also set different levels of frequency for each type of notification Canvas offers. Students may wish to receive grade change Notifications via SMS text messaging. Instructors, on the other hand, may prefer to receive a daily digest of class activity via email only. Notification Preferences can be adjusted at any point during a course.
Mobile Devices
Which browser does Canvas support?
Every school uses a specific URL to access Canvas. Maricopa's URL is https://learn.maricopa.edu/
The URL is required to access Canvas mobile apps.
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FOR INSTRUCTORS
Canvas is a Learning Management System developed by Instructure, Inc. Canvas allows instructors to share course content, integrate multimedia, course communication, student assessments (quizzes, assignments, surveys, portfolios), and student grades to create a cohesive, connected virtual space for your class.
Note: Instructors cannot add students.
This is done automatically by the SIS system.
Getting Started with Canvas Quick Reference Guide - Instructor
Canvas Instructor Cheat Sheet - pdf
Canvas Video Guides (Students and Instructors)
Canvas Release Notes
"Change is good” is the motto for Canvas. Enhancements or changes to the system will take place every 3 weeks, without the system being down. This allows Canvas to improve regularly and not wait for upgrades to add new features. Release notes are posted to the Canvas website three weeks in advance. View Canvas Release Notes