Support

Plug it in

Sometimes, things might not work because they are not connected properly. Ensure all the power cords, ethernet cables, and other important connections are plugged in securely.

Try a Restart

A simple restart can fix many problems. If your computer is running slowly or has stopped working, try turning it off and then back on. 

Many printing issues can also be solved by restarting the printer. Just turn it off and then back on again.

If your WiFi stops working, but other computers are fine, Reboot your computer.

Important: Always shut down your computer properly. Don’t just hold the power button unless the computer is completely unresponsive, use the start/Windows button at the bottom of the screen.

We ask all employees to sign into IncidentIQ with their Google accounts to submit any tech requests as tickets. Teachers are expected to submit tickets on behalf of their students.