PACIFIC UNIVERSITY STUDENT TRAVEL EMERGENCY RESPONSE PLAN
This plan applies to all Pacific University-sponsored undergraduate and graduate/professional student travel. This includes: semester or longer study abroad programs; international and domestic short term travel programs (e.g., travel courses, graduate/professional clinical rotations and other short term programs, independent study courses involving travel, non-credit but still Pacific-sponsored student travel).
Prior to the program start date, on-site contacts must be familiar with this plan. “On-site contact” means the program leader for short term travel (faculty, staff, spouse/partner, student group leader, alumni, representative of travel provider company), or the partner organization for semester and longer programs (travel provider company, university). In limited cases the on-site contact may also be a student. This may apply for example in the case of graduate/professional clinical rotations. This is the case because with rotations one or more students could be in country at a variety of clinical sites without a faculty member or clinical coordinator present. However, Pacific leadership (the Crisis Management Team listed below) will determine if and the extent to which a student will be permitted to take on the role of on-site contact in the case of an emergency that involves other students. Pre-travel, a copy of this plan must be given to each on-site contact, as well as to all participating students.
Levels of Emergency:
· Level 1 Emergency: A relatively minor occurrence that could be considered routine, including, but not limited to: loss of passport; single minor injury which does not require hospitalization; change of transportation modes/routes in cases where transportation generally does not pose a safety risk; significant change in itinerary.
· Level 2 Emergency: An occurrence that requires a response beyond a routine capacity, including, but not limited to: a single non-life-threatening injury which requires hospitalization; change of transportation modes/routes in cases where the new mode/route may pose a safety risk; significant change in itinerary when travel is within/to an area cautioned against by U.S. State Department (Level 3 or 4 on the State Department Travel Advisory Scale: https://travel.state.gov/content/travel/en/traveladvisories/traveladvisories.html/ ).
· Level 3 Emergency: An extraordinary event or the potential for one. Examples include: student absent without explanation; arrest or impending arrest; multiple injuries which require hospitalization; death; disasters; bomb threats; protests/riots; hostage situations; violent crimes; infectious disease outbreaks; terrorist threats; possibility of war.
General Guidelines (this is a recommended order of actions, but specific circumstances may call for a different order):
1. As soon as possible during an emergency, the Office of International Programs (OIP) should contact the on-site contacts or vice versa. A student or group of students may also initiate contact with OIP and/or with on-site contacts.
2. OIP and on-site contacts should remain in close contact for the duration of the emergency.
OIP contacts for semester and longer programs:
Shpresa Halimi (Director of International Programs): office: (503) 352-2864 ; cell: (503) 473-9002; email: shalimi@pacificu.edu
Atsuko Rothberg (International Programs Coordinator): office: (503) 352-1600; cell: (503) 330-5648; email: arothberg@pacificu.edu
OIP contacts for short term programs:
Mike Miller (Director of Global Short Term Studies): office: (503) 352-2815; cell: (813) 541-8569; email: mjmiller@pacificu.edu
Shpresa Halimi (Director of International Programs): office: (503) 352-2864 ; cell: (503) 473-9002; email: shalimi@pacificu.edu
(For undergraduate programs) Mike Geraci (Associate Dean of Arts and Sciences): office: (503) 352-2122; cell: 503-307-7243; email: geracim@pacificu.edu
Backup is Campus Public Safety: phone: (503) 352-2230; email: cps@pacificu.edu.
3. In consultation with OIP, on-site contacts will ascertain and respond to the immediate needs of affected students and staff. This will entail communicating with them and connecting them with help (e.g., medical, police, US embassy/consulate, insurance, legal).
4. Make all efforts to communicate both in person and in writing with students involved. If conditions permit, ask students to provide written acknowledgment that they have received the action plan. On-site contacts should also document their actions in writing.
5. Document the emergency fully through the email correspondence. If that's not possible due for example to a power/communication outage abroad, then on-site contacts abroad should take notes and keep them secure to protect student privacy.
6. In the case of some level 2 and 3 emergencies, OIP and/or on-site contacts should contact other institutions with students in the affected location to coordinate.
7. OIP may gather information from these additional sources:
· Other offices at Pacific (e.g., Student Counseling Center, General Counsel)
· US Department of State Emergency phone numbers and other resources: https://www.state.gov/travelers/
· US State Department Travel Advisories: https://travel.state.gov/content/travel/en/traveladvisories/traveladvisories.html/
· US Centers for Disease Control and Prevention Travel Health Notices: https://wwwnc.cdc.gov/travel/notices
· AIG Travel Guard: https://travelguard.secure.force.com/TravelAssistance/TGPreLoginHomePage?PL=AIGACCIDENTANDHEALTH
U.S. and Canada Toll Free: +1 877 244 6871 or +1 877 278 7196; International Collect: +1 715 346 0859 or +1 715 295 9973; Email: assistance@aig.com
· U.S. State Department Overseas Advisory Council: www.osac.gov
· U.S. State Department Office of Overseas Citizen Services: From inside the US:1-888-407-4747; From outside the U.S. 1-202-501-4444.
· Host country embassy in the U.S.
· Host country contacts: colleges, provider organizations, US embassy/consulate
· Media – local, national and international
· Faculty with expertise in the region
8. In the case of a level 2 or 3 emergency, once the essential facts have been gathered, OIP will call a meeting of the Crisis Management Team. The Team will:
· Consider immediate measures to protect the health and safety of students and staff.
· Consider additional issues of health, safety, academics, financial aid, public relations and legal liability.
· Designate an individual at Pacific to assume responsibility for the situation. This person should also be the primary communicator with the on-site contacts. In a crisis, an overload of communicators on email can make the situation more challenging to follow and manage.
· Document the emergency fully through the email correspondence. If that's not possible due for example to a power/communication outage abroad, then on-site contacts abroad should take notes and keep them secure to protect student privacy.
· Develop a written action plan and if necessary an emergency evacuation plan.
· If it’s necessary to change flights but not reaching an emergency evac situation, then the on-site contacts and students should take the lead in contacting airlines. If it’s group tickets, it may not be possible to put all students on the same new flight with the same price. On-site contacts should take the lead to call the airline and communicate with students to determine which students will depart on which days and with which prices. If students bought tickets individually, they each call their airline and make new arrangements.
· If emergency evac is necessary, then the on-site contacts unless they are not able should initiate the claim with AIG Travel Guard under Pacific’s policy since they will best be able to provide the detailed information AIG will ask about the situation on the ground.
· The Crisis Management Team will consider how to meet the financial costs of the action plan and any emergency evac plan.
· Secure final approval of the plans from the President of Pacific.
· Communicate plans to on-site contacts.
· Prepare a list of additional individuals to be alerted once plans are in place (e.g., Director of the Student Counseling Center; family and/or emergency contacts of affected students and employees; faculty, staff, and students on the home campus; the media). Decide who will alert these individuals.
· Develop a communication plan to provide appropriate individuals with a daily bulletin until the emergency is over.
· Once the emergency has ended:
o Determine what debriefing is needed.
o Determine if there is a need for post-trauma counseling.
o Determine if there are financial repercussions for Pacific.
o Determine if Pacific needs to change practices.
o Document all institutional actions in writing.
Crisis Management Team:
The President’s Cabinet
Assistant VP for Enrollment Management
Dean(s) of colleges with program participants
Director of International Programs
Associate VP of Marketing and Communications
Director of Media Relations
Dean of Students
International Programs Coordinator (semester-length study only)
Director of Global Short Term Studies (short-term study only)
General Counsel
Title IX Coordinator (when related to Title IX)
Campus Public Safety
Business Continuity/Emergency Manager
Additional Guidelines for Level 2 and 3 Emergencies (this is a recommended order of actions, but specific circumstances may call for a different order):
Arrest of a Student (i.e., student is arrested for theft, assault, or drug possession):
1. The on-site contacts should coordinate with the Crisis Management Team. Pacific University and on-site contacts play a limited but important role when a student is alleged to have committed a crime abroad. The student is subject to the laws of that country, not U.S. law. Yet, Pacific is obligated to undertake all measures possible to ensure the safety of the student.
2. On-site contacts should gather as much information as possible concerning the arrest:
· Name of the student
· Country of birth, citizenship and DOB
· Date, place, and time of arrest
· Nature of the charges
· Summary of the incident
· Other individuals involved
· Location of student’s detention and how they may be contacted
· Whether the student has legal representation
· The student’s rights in the country’s justice system
· Copies of relevant information (e.g., police report, hospital admission information)
3. On-site contacts and the student should Immediately contact the U.S. Embassy Consular Officer and ask for the names of lawyers who can give the student legal help. Pacific cannot recommend or provide an attorney.
4. Do not contact family or next of kin unless you have confirmed the arrest and the student has given their written consent. If you do not have written consent, consult with the Crisis Management Team on whether to contact family or next of kin.
5. If the student consents to notifying their emergency contacts, provide the latter with the contact information of the U.S. embassy or consulate you have notified regarding the arrest. Be careful to indicate only that the student has been accused and not whether you believe they are guilty.
6. Visit the arrested student where they are being detained. Do your best to calm them and explain the process.
7. If possible, pack clothing and other necessities to be delivered to the student.
8. If there is a language barrier, ask on-site contacts or the U.S. consulate to assist with translation.
9. The person visiting the student should provide a written report to Pacific summarizing what they have learned about the situation.
10. In some countries, an arrested individual may be released upon payment of a fine or other fee. Before proceeding with this option, on-site contacts, OIP, and Pacific legal counsel should consider the seriousness of the allegation. For example, if a student is jailed for not paying a bill at a restaurant and they will be released if payment is made, then generally on-site contacts should make the payment. If on the other hand the student has committed a serious crime, then U.S. consular officials should determine the course of action.
11. Write a report for Pacific that explains the outcome of the arrest. For example: Charges dismissed? Found guilty/not guilty? Deportation? What is the sentence and where will it be served?
12. Pacific’s legal counsel should be involved in all decisions and copied on all written correspondence and reports.
13. Inform the student if the arrest will impact their participation in the study abroad (e.g., curfew; activity restrictions; sent back to US; disciplinary action at Pacific).
Sexual Harassment, Assault and Violence:
When a Student is the Alleged Perpetrator:
1. The on-site contacts should coordinate with the Crisis Management Team.
2. Involve Pacific’s Title IX Coordinator, legal counsel, and Dean of Students.
3. Laws vary according to the country, so also consult the U.S. consulate or nearest embassy.
4. This can result in dismissal from the program and criminal prosecution. The Dean of Students, College Dean or School Dean/Director and Pacific’s legal counsel will determine necessary actions.
When a Student is the Victim:
1. The on-site contacts should coordinate with the Crisis Management Team.
2. Involve the Student Counseling Center and the Title IX Coordinator. If unsure whether you must protect the privacy of the student, do not reveal their identity and ask Pacific legal counsel for guidance.
3. If you are first on the scene or first contacted, the student may be in shock and physically and emotionally hurt. Assure them that they are not at fault and that the responsibility is that of the perpetrator alone.
4. Ask the student if they wish to contact family, a health care provider, or someone else. You cannot assume who the student should contact first. Facilitate the communication without judgment.
5. Seek permission from the student to communicate with their emergency contacts.
6. Offer to assist the student in seeing a mental health professional, and in the case of assault and violence a medical professional as well. Ask them if they have gender preferences in regards to the person they speak with. Tell them about Pacific’s confidential Advocacy Request Form and phone numbers: https://www.pacificu.edu/academics/centers-institutes/center-gender-equity/sexual-assault-relationship-violence/confidential-advocacy-network
7. The on-site contacts should ask the student directly if they are thinking about hurting themselves or someone else. If they say yes, then immediately report this to the Crisis Management Team and you can reveal the student’s identity. The Team can contact the Student Counseling Center, Pacific legal counsel, parents, guardians, emergency contacts. FERPA protects the privacy of student medical records held by school personnel; however, in an emergency, personnel can communicate these records to others. Also, the on-site contacts should attempt to get the student to a hospital and go with them.
8. Recommend to the student that they preserve all physical evidence, and they do not wash, bathe or shower, use the toilet, or change clothing until they have received a medical evaluation. If the student insists upon changing clothing, recommend that they put their doffed clothing in a clean paper bag.
9. Recommend to the student that they collect photo documentation of their injuries.
10. Recommend to the student that they report the matter to local authorities and the US consulate. Once local authorities complete any investigation, the on-site contacts should provide it or a written description to the Crisis Management Team.
11. Continue to monitor the student's condition.
12. Identify any conflicts between home and host country legal obligations and institutional policy regarding sexual and gender-based misconduct and/or confidentiality, and determine how to respond to these conflicts.
13. If a student is studying at a partner institution abroad, OIP should maintain contact with a representative of that institution who is familiar with local law.
14. Try to help the student understand local rules and procedures regarding harassment, assault and violence.
15. If the student is afraid to return to their residence, assist in making alternative arrangements.
16. If the student would like to return home, help with the arrangements and any request for academic leave of absence or withdrawal.
17. If the student decides to remain in the program, work with the program to consider if they should have new academic arrangements, such as an extension on assigned work or an incomplete course grade.
18. Make an effort to obtain the following information (but keeping in mind that it can be traumatic for victims to share details):
· Name of the person reporting the harassment, assault or violence?
· Name of the victim?
· Status of the victim (student, faculty, staff, other)?
· If the victim is not the one reporting, how does the person reporting know about the harassment, assault or violence?
· Date(s), time(s), and place(s) of the harassment, assault or violence?
· What occurred?
· Who was (were) the perpetrator(s)? If unknown, ask for a description of the person(s).
· Where is the victim currently?
19. Document in writing your conversations and agreements with the student.
20. Monitor the other students in the program. Friends of the victim or students they confided in might also be suffering.
Serious Accident or Illness of Student, Faculty, or Staff (i.e., auto accidents, recreational injury, serious illness, drug/alcohol overdose, assault):
1. The on-site contacts should coordinate with the Crisis Management Team.
2. On-site contacts should provide an initial assessment of the accident/illness for the Crisis Management Team.
3. Assist the student/faculty/staff in finding appropriate medical and mental health care. FERPA protects the privacy of student medical records held by school personnel. However, in an emergency personnel can communicate medical info to others. Furthermore, if you are confident the student is thinking clearly, ask them for permission to share their health info.
4. The on-site contacts should assist the student/faculty/staff in notifying insurance about the situation (i.e., personal health insurance, AIG Travel Guard).
5. Reach out to the student/faculty/staff’s emergency contacts and inform them about the situation.
6. Keep written documentation of the circumstances leading to the accident/illness, conversations with Pacific personnel, and the course of medical treatment.
7. On-site contacts should continue to monitor the student/faculty/staff’s condition.
8. If they are the victim of a crime, recommend that they report it to the local police.
9. If their condition deteriorates or is determined to be life-threatening, on-site contacts should coordinate with AIG Travel Guard regarding possible emergency evacuation and/or assisting parents/guardians/family to travel to the site.
10. If the student is determined to be out of immediate danger, discuss with them any impacts on their program participation and academic progress.
Serious Mental Health Issue of a Student (i.e., suicide attempt, severe depression, self-inflicted injury, severe eating disorder, manic behavior):
1. The on-site contacts should coordinate with the Crisis Management Team. Include the Student Counseling Center. You may keep the student’s identity private until you receive advising on privacy matters.
2. The on-site contacts should, with the input of a mental health professional, provide an initial assessment for the Crisis Management Team of the student’s mental and physical state.
3. Attempt to assist the student in finding medical and/or mental health care. Utilize Pacific’s Student Counseling Center, the student’s health insurance, OIP, and on-site contacts to locate care. FERPA protects the privacy of student medical records held by school personnel. In an emergency, however, personnel can communicate these records to others. The Pacific community (students as well as staff, faculty, or family concerned about a student) may call our 24/7 Support & Crisis Line at 503-352-2999 from anywhere at anytime; language translation services are available on the crisis line: https://www.pacificu.edu/life-pacific/support-safety/counseling-center/counseling-services
4. If there are attending physicians/counselors abroad, it may be advisable to put them in contact with the Student Counseling Center.
5. Reach out to the student’s emergency contacts and inform them about the situation.
6. On-site contacts should ask the student directly if they are thinking about hurting themselves or others. If yes, attempt to get the student to go to the hospital and go with them. Furthermore, immediately report the situation and the student’s identity to the Crisis Management Team. The Team can seek guidance from the Student Counseling Center and Pacific’s legal counsel, and inform parents, guardians, and/or emergency contacts.
7. Keep a written record of the circumstances leading up to the issue, conversations with Pacific personnel, and the course of any treatment.
8. On-site contacts should continue to monitor the student's condition.
9. Closely monitor the other students in the program. Especially friends might be suffering as well.
10. If the student’s condition deteriorates or is determined to be life-threatening, on-site contacts should coordinate with AIG Travel Guard on possible emergency evacuation and/or assisting parents/guardians/family to travel to the site.
11. If the student is not in immediate danger, on-site contacts should have a discussion with them about impacts of the situation on their participation in the program and academic progress.
Missing Student (i.e., student is reported missing by roommate, other students, host family, or on-site contacts):
Follow the steps below for an absence of 12 or more hours. Begin earlier if conditions warrant, such as if
there is indication the student may be in danger.
1. The on-site contacts should coordinate with the Crisis Management Team.
2. The on-site contacts should take the lead in locating the student.
3. Keep a written record of all facts, conversations, and steps taken.
4. Notify the local police and file a report if possible, and check hospital admissions.
5. On-site contacts should speak with one another and other students in the program about when the student was last seen and if they exhibited unusual behavior.
6. If the student was staying in student residences, on-site contacts should notify the responsible person at the building. This person should contact the student's roommate and friends in the vicinity of the student's room, ask when the student was last seen and if they exhibited unusual behavior, and then report back to the on-site contacts. On-site contacts should ask the responsible person to contact them immediately if the student returns.
7. If the student was staying in a homestay or a hotel, on-site contacts should talk with their roommate, other students in the program, hotel staff, and host family and neighbors, and ask them when the student was last seen and if they exhibited unusual behavior. On-site contacts should ask these people to contact them immediately if the student returns.
8. If the student has not been located within 24 hours, on-site contacts should file a report with the local police if they have not been able to do so yet, contact the student’s emergency contacts, and notify the US embassy (or relevant embassy for non-US citizens). Again, begin earlier if conditions warrant, such as if there is indication the student may be in danger.
9. Closely monitor the other students in the program. Especially friends might be suffering as well.
2. On-site contacts should take the lead. Verify the identity of the student, and gather detailed information about the circumstances surrounding the death, including a police report. Keep a written chronological log of circumstances surrounding the incident, discussions, and steps taken on and off campus.
3. Contact the next-of-kin and/or emergency contacts.
4. Contact the student’s health insurance company to inform them about the situation.
5. On-site contacts should contact AIG Travel Guard to activate repatriation coverage.
6. Notify the US embassy/consulate (or relevant embassy/consulate for non-US citizens). Typically, the embassy/consulate representative will work on matters relating to disposition of remains, assist with funds transfer, notify next-of-kin, and write the official Consular Report of Death of a U.S. Citizen Abroad.
7. Work together with the embassy/consulate officials and AIG Travel Guard to help the family and/or emergency contacts make arrangements for travel abroad, accommodations, and meeting with attending physicians and police.
8. Develop a plan for dealing with impacts on others related to the program. Offer support to close friends, roommates or housemates, the host family, other students in the program, faculty/staff in the program, the person who may have discovered the body, and faculty/staff/students at Pacific’s campuses. This might involve connecting them with Pacific’s Student Counseling Center or local mental health practitioners.
9. The Pacific community (students as well as staff, faculty, or family concerned about a student) may call our 24/7 Support & Crisis Line at 503-352-2999 from anywhere at anytime; language translation services are available on the crisis line: https://www.pacificu.edu/life-pacific/support-safety/counseling-center/counseling-services
10. In the case of a more serious mental health situation, see “Serious Mental Health Issue of a Student” above.
11. To support students, it may be necessary for some to travel home early or to cancel the entire program. It also may be necessary to cancel a program because on-site faculty/staff on site are completely involved in responding to the student death and can no longer carry out the program. In either case, on-site contacts should assist students in arranging new flights.
12. Recommend to students that they initially only communicate about the death to their family, to allow Pacific’s Crisis Management Team time to develop a communication plan.
Political Unrest or Natural Disaster Affecting Students, Faculty, Staff (i.e., coups d'état, violence toward Americans or terrorist acts, severe rioting and civil unrest, earthquake, typhoons, floods, etc.):
1. On-site contacts should coordinate with the Crisis Management Team.
2. On-site contacts should contact all students and faculty/staff to make sure they are accounted for and safe.
3. On-site contacts should speak with students about the situation and plan. Encourage and assist them to contact family or emergency contacts to inform them about the situation and get emotional support.
4. On-site contacts should set no-travel zones for students and faculty/staff.
5. The Crisis Management Team should also contact student/faculty/staffs’ emergency contacts.
6. Gather information about the situation including danger areas, the target of any unrest, possible danger to US students/faculty/staff, impacts on key needs like food, water, lodging, healthcare, transport, electricity, communications. Assess how to minimize risk, and if it’s necessary to cancel the program, stay in the same location, relocate, or evacuate the country.
7. Contact the U.S. Department of State (https://www.state.gov/travelers/ ) and the local US embassy or consulate for information, advice and assistance. If the U.S. Embassy is closed, determine the location from which it is operating (i.e., another country’s embassy or consulate, or the U.S. embassy/consulate in a neighboring country).
8. The Crisis Management Team should monitor the education abroad community and assess how other institutions in the area are responding.
9. The Crisis Management Team should arrange for emergency funds if needed.
10. If It’s advisable to move students to a different location in the same country, on-site contacts should work with local partners and assist students in making ground transport or flight arrangements.
11. If it’s necessary to carry out emergency evacuation to another country or back to the US, on-site contacts should coordinate with AIG Travel Guard and the US embassy or consulate to make the flight and other transportation arrangements.
12. The Crisis Management Team should develop a plan for mental health support for students and faculty/staff.
13. The Pacific community (students as well as staff, faculty, or family concerned about a student) may call our 24/7 Support & Crisis Line at 503-352-2999 from anywhere at anytime; language translation services are available on the crisis line: https://www.pacificu.edu/life-pacific/support-safety/counseling-center/counseling-services
14. In the case of a more serious mental health situation, see “Serious Mental Health Issue of a Student” above.
Epidemic Affecting Students, Faculty, Staff (i.e., COVID-19, flu, SARS, MERS, Ebola, etc.):
1. On-site contacts should coordinate with the Crisis Management Team.
2. On-site contacts should contact all students, faculty, and staff to make sure they are accounted for and safe.
3. On-site contacts should hold all meetings with students, faculty and staff in a safe setting (e.g., with masks, distanced, and/or outside).
4. On-site contacts should get students who are sick, have tested positive, or have been exposed out of host families or other group living settings and into quarantine.
5. On-site contacts should speak with students about the situation and plan. Encourage and assist them to contact family or emergency contacts to inform them about the situation and get emotional support.
6. On-site contacts should set no-travel zones for students and faculty/staff.
7. On-site contacts should arrange separate transportation (e.g., buses, shuttles) for students, faculty, and staff who tested positive or have otherwise been diagnosed as sick, and those who have not.
8. Depending on severity, the Crisis Management Team may need to contact student/faculty/staff emergency contacts.
9. Gather information about the situation including danger areas and availability of medical supplies, healthcare, testing, quarantining facilities, transportation, and internet and cell phone communication. Assess how to minimize risk, and if it’s necessary to cancel the program, stay in the same location, relocate, or evacuate the country.
10. The Crisis Management Team should monitor the education abroad community and assess how other institutions in the area are responding.
11. Depending on severity, contact the U.S. Department of State (https://www.state.gov/travelers/ ) and the local US embassy or consulate for information, advice and assistance.
12. The Crisis Management Team should arrange for emergency funds if needed.
13. If It’s advisable to move students to a different location in the same country, on-site contacts should work with local partners and assist students in making ground transport or flight arrangements.
14. If it’s advisable to cancel the program but emergency evacuation is not necessary, on-site contacts should assist students in making new flight arrangements back to their home.
15. If it’s necessary to carry out emergency evacuation to another country or back to the US, on-site contacts should coordinate with AIG Travel Guard and the US embassy or consulate to make the flight and other transportation arrangements.
16. Depending on the severity of the situation, the Crisis Management Team should develop a plan for mental health support for students and faculty/staff.
17. The Pacific community (students as well as staff, faculty, or family concerned about a student) may call our 24/7 Support & Crisis Line at 503-352-2999 from anywhere at anytime; language translation services are available on the crisis line: https://www.pacificu.edu/life-pacific/support-safety/counseling-center/counseling-services
18. In the case of a more serious mental health situation, see “Serious Mental Health Issue of a Student” above.
19. If any students have to quarantine abroad, on-site contacts should speak with them on a daily basis to monitor their wellbeing, ensure they have food and other needs, and ensure they are able to communicate with family or emergency contacts.
20. Travel courses and other programs where Pacific faculty/staff are present: if any students have to quarantine abroad, one Pacific faculty/staff leader must stay back with them until they are able to return home.