Hotlines

In an emergency, call 911 immediately. An emergency is any situation that requires immediate assistance from the police, fire department or ambulance.

Adult Protective Services

1-844-697-3505 (M-F, 8:30a-8:00p).

https://ocfs.ny.gov/main/psa/

Alcohol and Drug Abuse

1-844-289-0879 (24/7 hotline)

http://drughelpline.org

Child Protective Services

1-800-342-3720

https://ocfs.ny.gov/main/cps/faqs.asp

Crisis Services

Buffalo and Erie County (http://crisisservices.org):

*Hearing impaired: 711

24/7 Crisis Hotline: (716) 834-3131

24/7 Addiction Hotline: (716) 831-7007

Kid’s Helpline: (716) 834-1144

Chautauqua County

1-800-724-0461

Niagara County https://www.niagaracounty.com/Departments/Mental-Health-Substance-Abuse-Services/Crisis-Services

24/7 Hotline: (716) 285-3515

Domestic Violence

Buffalo and Erie County (http://crisisservices.org)

24/7 Hotline: (716) 862-HELP for shelter: (716) 884-6000

24/7 NYS Domestic and Sexual Violence Hotline: 1-800-942-6906

National Center for Missing & Exploited Children

https://www.missingkids.org

24/7 Hotline: 1-800-843-5678

National Child Abuse Information Hotline

https://www.childhelp.org/hotline/ (chat feature on website)

text: (1-800-422-4453)

call: (1-800-422-4453)

National Runaway Safeline

https://www.1800runaway.org

1-800-RUNAWAY or 1-800-786-2929

National Suicide Prevention Lifeline

https://suicidepreventionlifeline.org

1-800-273-8255

Self-Harm Helpline (text)

https://www.crisistextline.org/topics/self-harm/#what-is-self-harm-1

Text HOME to 741741 to be connected with a crisis counselor

Sexual Assault Telephone Hotline

https://www.rainn.org/about-national-sexual-assault-telephone-hotline

800-656-HOPE or 800-656-4673