Unit 1: Foundations of Management

Chapter 1 - Management

1.1 Management Today

1.2 Organizations in the Workplace

1.3 Managers in the Workplace

1.3 Management Process

1.4 Managerial Learning

Chapter 2 - Environment & Organizational Culture

2.1 Environment & Diversity

2.2 Customer Driven vs Quality Driven

2.3 Building a Strong Culture

Unit 2: Leading

Chapter 3 - Leadership

3.1 Examples of Leadership Styles

3.2 Leadership Traits & Behaviours

3.3 Leadership Development

Chapter 4 - Individuals, Motivation & Rewards

4.1 Motivation

4.2 Content Theories & Process Theories of Motivation

4.3 Compensation

4.4 Reinforcement

4.5 Job Satisfaction & Job Enrichment

4.6 Alternative Work & Stress

Unit 3: Management Challenges

Chapter 5 - Ethics and Corporate Social Responsibility

5.1 Ethical Behaviour

5.2 Maintaining Ethics in the Workplace

5.3 Social Responsibility

Chapter 6 - Context

6.1 Modern Approaches to Management

6.2 International Business Management across cultures

6.3 Behaviour Management

6.3 Case Studies

Unit 4: Planning and Controlling

Chapter 7 - Planning

7.1 Planning Tools and Techniques

7.2 Long and Short Range Plans

7.3 Strategic Planning

Chapter 8 - Controlling

8.1 The Control Process

8.2 Organizational Control Systems

8.3 Strategy Formulation and Implementation

8.4 Empowerment

Unit 5: Organizing

Chapter 9 - Organizing

9.1 Organizing Structures

9.2 Teams and Teamwork

9.3 Organizational Design

Chapter 10 - Human Resource Management

10.1 People

10.2 Attracting & Developing a Quality Workforce