Example Countries

DENMARK:

• • Improved EGDI ranking 9 -> 1 from 2016 -> 2018

    • Perfect OSI rating

  • Established Agency for Digitisation (Digital Denmark)

  • Digital Strategy 2016-2020 Plan (Agency for Digitisation)

    • With the new joint strategy, the central, regional and local governments are laying the foundation for the digital public sector of the future

      1. Extremely unique collaboration

    • create more cohesive and efficient public services with digital, high-quality welfare solutions

    • public sector efforts will make it easier and more attractive to run a business and they will reduce the administrative burden on businesses

      1. Open data policy

    • must take account of data security for citizens and businesses

    • Denmark has taken a “digital first” approach where electronic interaction is now legally mandatory

  • Digital strategies started in 1996 (Digital Denmark)

    • Constantly being updated

    • There is no “end” of digital transformation

JAPAN:

• • The Digital Cliff (Ministry of Economy, Trade and Industry)

    • Calculated that by 2025, failure to leverage digital technologies will result in loss of over 12 trillion yen annually

  • High TII and OSI brought up EGDI even though they have low HCI

  • Initiatives include (OpenGovAsia):

    • online use of administrative procedures, electronic provision of government information, optimization of work and systems, improvement of government e-procurement, and information security measures

  • “Digital Government Strategy” and “Basic Plan for the Advancement of Utilizing Public and Private Sector Data” (UN)

    • a platform for public-private partnerships aligned with SDG 8—promoting sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all

  • IT workers not seen as equal to rest of business employees (Financial Times)

    • Much of the IT work is outsourced

    • IT Management roles assigned to managers who can’t climb any higher up the ladder

  • Outdated systems (Japan Times)

    • Microsoft stopped supporting Windows 7 in January 2020

    • Nearly 14 million computers in Japan still ran on it including over 6 million in government offices

  • Even with high OSI it is very much outdated

    • This just counts services offered online, not how up to date they are

  • Originally set 2020 Olympics as deadline for showing new digitization efforts (GovInsider)

    • Unsure how COVID-19 is effecting this