How to Get Support & Updates

Tech Support

NYCDOE DOE IT Support Helpdesk & Communities

• DIIT Helpdesk: Submit a ticket, contact DIIT, reset your password, and access more support information

• NYCSchoolsTech Facebook Group

• NYCDOE Microsoft Teams (SPOCs team): Go to the Google Channel for Google support
  

Contact Google Workspace for Education Support (if you administrate your own G Suite)

• Contact Support Via Your Domain

• Locate your Google Workspace for Education Support Pin

Search Google Support Help Pages

• Google Product Help Search Engine

• Google Workspace Administrator Help

Updates

Get the Latest Updates on Google Apps

• • Google Apps Update Blog

  • Calendar of Upcoming Apps Feature Releases

  • Google Security Blog

Google Services Health

• • Monitor Google Workspace Service Outages

  • Monitor Google Cloud Service Outages