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If the information on this page does not provide assistance for your Chromebook related issues please email our support team.
Sammy Gutierrez [Site Base Technician]
702-799-0777 ext. 4016
How to update your Chromebook
How to update your Chromebook
1. Click the time, located in the bottom-right corner of the screen, to open a menu.
2. Click on the gear icon to open the Settings menu.
3. In the left sidebar, select "About Chrome OS."
4. If there's an update in progress, you'll see the option to restart your Chromebook once it's complete.
5. If it's not currently updating, click "Check for Updates" — if one is available, it will automatically download onto your Chromebook.
How do I set up WiFi?
How do I set up WiFi?
Step 1: Turn on Wi-Fi
Step 1: Turn on Wi-Fi
At the bottom right, select the time.
Select Not Connected .
Note: If you see your Wi-Fi network name and a signal strength, your Chromebook is already connected to Wi-Fi.Turn on Wi-Fi.
Your Chromebook will automatically look for available networks and show them to you in a list.
Step 2: Pick a network and connect
Step 2: Pick a network and connect
Select the Wi-Fi network .
Type the network password.
Select Connect.
How to clear your cache and cookies:
How to clear your cache and cookies:
Open Google Chrome
Click on the 3 little dots in the top right corner
Click on "Settings"
Click on "More Tools"
Click on "Clear browsing data"
Make sure it says "All time" and click "Clear data"
Resetting your browser
Resetting your browser
Open Google Chrome
Click on the 3 little dots in the top right corner
Click on "Settings"
Click on "More Tools"
Click on "Clear browsing data"
Make sure it says "All time" and click "Clear data"
How do I reboot my Chromebook if it Freezes
How do I reboot my Chromebook if it Freezes
Press the refresh key and power key at the same time.
Chromebook Sound Problems
Chromebook Sound Problems
Fix #1: Make sure the headphones are securely plugged in
Make sure you firmly insert and push the headphones in. Give it a good push until you hear a click.
Fix #2: Try a different set of headphones or earbuds
By connecting a different set you can determine if the problem lies with a pair of broken headphones rather than a problem with the Chromebook.
Fix #3: The “close lid” solution
Unplug the headphones.
Close the lid of the Chromebook and wait ten seconds.
Plug in the headphones.
Open the lid. The Chromebook will re-scan for audio devices and should find your headphones. Or...
Turn off the Chromebook.
Plug in the headphones
Turn on the Chromebook. The Chromebook will re-scan for audio devices on startup and should find headphones.
What Does This Screen Mean?
What Does This Screen Mean?
If you see this on your screen, please go to room 302
A teacher is currently blocking you from viewing a specific website.
The school does not allow you to go to that website.
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