FAQ's

Purchasing

How do I Add a New Vendor in a Purchase Order Request?

If a new vendor does not show up in MyNSM, it is because no items have been ordered from that specific vendor before. In a case such as this, the vendor information must be manually entered in.

To do so:

• Hover over the 'People' tab and click 'Vendors' which will open in a new tab.

  • Click on 'New Vendor' on the left hand side and enter required Vendor Name (No additional information is required, but it can helpful to add if applicable).

  • If you do not see the button for 'New Vendor' then you must request access to it from NSMIT & your supervisor through the 'Access/Service Request' form

How do I find my submitted order?

1. After logging into MyNSM and going into the Finance portal, hover over the 'Purchasing' tab and click 'Search'.

2. On this page you can view all orders you have submitted. You can search for a specific order, or view the list that shows all your past orders. You can search and filter results by:

• • • • • Order Id number (unique auto-generated id given to each saved/submitted order)

        • Status of your orders

        • Who it was requested by

        • Where it was requested at

        • Cost Center Manager name

        • Total cost of order

Results can all be filtered in ascending, or descending, order.

Why didn't I receive everything that I ordered/ only receive part of an order?

A few possible reasons you may not have received all or part of your orders are:

• • Your order may have arrived in stages

  • You may have been denied for one of the items you requested to order

  • One of your items may still be pending approval from your PI/Cost Center Manager

In all cases, contact your PI/Cost Center Manager for further information on why your item was not ordered

How can I quickly accept a pending Order Request?

For PI/Cost Center Managers that want to quickly view a summary of an Order Request and accept it:

1. Hover over the 'Purchasing' tab and click 'Quick Edit'

2. In the 'Type' dropdown menu select 'All Pending Approvals' and then click 'Search' button

3. You can now see all pending approvals, their related general information, and you have the ability to quickly approve or reject the Order Request