North Penn Technology FAQs

The fee covers up to 3 repairs each school year without charge as long as the damage is unintentional. 

No, the insurance does not cover theft of the device. The device purchase price will be under most homeowners insurance deductibles. The initial purchase price through education volume discounts was $359. 

• We would ask for your support in reminding your child(ren) about the responsibility of the device use when they are at home. Loss or intentional damage to the device will be addressed using the same guidelines that are in place for lost textbooks and/or discipline policies. In addition, if the Chromebook is stolen, a police report must be filed.

No, the fee is used to pay for the insurance over the life of the device.  It is a yearly fee.  This fee will be non-refundable 10 days after the issue date of the child's Chromebook.

If you do not pay the Technology Fee, you will be charged for each required repair of your child's device. Average repair costs are $170. The fee does not cover lost or stolen devices. The cost for a lost/stolen device is $359.

The Google platform can be used with any Chrome browser, therefore it is possible that Google assignments could be completed on any device.  However, we do not guarantee that our digital learning tools, purchased to support our curriculum design, including Google, will perform consistently on devices that do not use the same OS and browser that is available on our district-issued Chromebook. Please also be aware that non-district issued devices are also not filtered through our district and could produce different search results in an assigned Internet research project. In the interest of the best educational experience for your child, we do not recommend using a non-district issued device to complete work outside of school.

Student passwords can be changed at any time on any device by signing up for and using our North Penn Desktop.  If for some reason your student is unable to access this portal and has an immediate security concern about their account, during the day, please coach them to let their teacher know so someone can assist them.  If this concern occurs in the evening, please email npfamilytech@npenn.org.

The protocol for summer is that ALL Chromebooks will be kept at home over the summer.  Your child will use the same Chromebook the following school year.   If you have a strong concern about storing your student's device over the summer, please fill out this Summer Storage Form and your request will be considered.

Summer Chromebook repair will be coordinated through NP Family Tech.  Chromebooks requiring repair will need to be dropped off at North Penn High School.

Yes.  We have an Internet safety filter that is applied to all Chromebooks and in compliance with CIPA.  Our filter is Linewize. There is a digital wellness app for parents and guardians called Qustodio. You can sign up to use the app through these directions. Please note you will need to use the same email that you have registered with the district in order to sign up for this app.

The district has also approved a product called Classwize to assist teachers with monitoring a student's Chromebook while they are in school.  This tool allows teachers to see student's screens while they are working and also logs all tabs they have open at any given time during their class.  The G Suite of applications also archives all email, docs and chats that are created by students.  Access to the review of this data is only available to a select few administrators.