Embedded Files
The "Lions"
The "Lions"
This page is for parents / guardians
NB: Always use a Chrome internet browser
Parent's Guide to Google Classroom
Parent's Guide to Google Classroom
Watch this short video for a quick introduction to Google Classroom
Getting Access to Phase 2 Learning Resources
Getting Access to Phase 2 Learning Resources
Parents / Guardians will be expected to help
Step by Step Video Instructions
Activating Student NP Google Account
Activating Student NP Google Account
WHY
WHY
Your child/You will access their phase 2 learning resources via Google Classroom, and you will need to use their novapioneer.com email address to do this.
HOW (Laptop or browser)
HOW (Laptop or browser)
Open www.gmail.com in a new tab
Enter their email address (provided to you by the school). Ensure you keep the correct spelling of your child's email address.
Enter the password provided to you
Take note of the recovery email address given to you by the school. You will need this to recover your account.
HOW (Android Phone + Tablet / IOS Device - Ipad / Phone)
HOW (Android Phone + Tablet / IOS Device - Ipad / Phone)
Install the Google Device Policy app here.
Android
https://play.google.com/store/apps/details?id=com.google.android.apps.enterprise.dmagent&hl=en_ZA
iOS / IpadOS
https://apps.apple.com/us/app/google-device-policy/id763852089
Add your account details
Confirm prompts to accept device policy and security settings. These are used to protect your phone or tablet.
STILL STRUGGLING?
STILL STRUGGLING?
Please reach out to tech support team: techsupport@novapioneer.com
COMMON ISSUES
COMMON ISSUES
Forgotten Password: https://support.google.com/accounts/answer/41078?co=GENIE.Platform%3DDesktop&hl=en
Resetting Your Child's Password: https://support.google.com/accounts/answer/7682439?hl=en
NP Tech Team
NP Tech Team
In our bid to being greater together, we accept our limitations and aim to assist with issues that my arise but not those beyond our scope of work. We employ you to use the sources direct to the problem.
What we can help with
What we can help with
Issues with Student NP Google Accounts
Access to School Digital Devices (Strict with damage responsibilities)
What we can't help with
What we can't help with
For internet connectivity issues, please contact with ISP (MTN, Vumatel, Telkom etc)
Faulty personal machines
How to Use Google Meet
How to Use Google Meet
Quick Video Introduction
How to Use Zoom
How to Use Zoom
Quick Video Introduction
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