Digital PRES

Offer the survey directly on a device provided at your site (tablet, computer, or smartphone). Staff should explain PRES and support participants if needed. 

Generate a one-time 8-digit code from myresearchexperience.com. Give the code to the participant so they can complete the survey on their own device. Each code can only be used once. Please contact em.rrn@nihr.ac.uk for physical business cards to hand out to participants with their unique code. 

From myresearchexperience.com, send a unique survey link to a participant’s email. 

• If not completed within 5 days, the system sends a reminder. 

• After completion (or 5 days without response), the participant’s email is permanently deleted from the system.

• The email invitation method is fully compliant with Information Governance (IG) standards when used in line with local IG protocols and Research Delivery Network guidance. The My Research Experience platform has now successfully completed a Level 1 DPIA (Data Protection Impact Assessment), which confirms its compliance and enables all delivery organisations to confidently use the platform’s full functionality, including the email route, for digital PRES delivery.

Use the batch function in myresearchexperience.com to send survey links to multiple participants at once. 

• If uploading a file, it must be in CSV format with a single column containing email addresses (no column header).

• Batch emails are not sent immediately. They are added to the batch queue and will usually be sent within an hour but it may take longer depending on the length of the queue.

• If not completed within 5 days, the system sends a reminder. 

• After completion (or 5 days without response), the participant’s email is permanently deleted from the system.

Request a study-specific PRES link and QR code by emailing em.rrdn@nihr.ac.uk, for high-volume studies. 

• Best for large-scale sharing. 

• Links/QRs must only be distributed by authorised PRES delivery staff.

Use paper surveys only when digital is not suitable (e.g. accessibility, language, or inclusion). 

• Paper is not a separate system - all completed forms must be uploaded into myresearchexperience.com.

• Sites will take responsibility for printing and uploading. ‘Stick and fold’ paper PRES will no longer be processed.