Other Patient Contact Roles

Support and Reception Staff

Where you can make a difference:

• Be aware that research is a key activity in the Trust, know where to find out more and how to inform/direct patients to research staff where appropriate. It is also useful to know about 'Be Part of Research'. This is a patient orientated resource about research and current studies taking place in the NHS. Consider asking for research leaflets in the reception area

Your influence is high in:

• Being a first point of contact for most patients and carers who may be interested in taking part in research at the trust

• Being able to direct patients to the correct people at the trust who will be knowledgeable about research going on at the trust

• Signposting patients to 'Be Part of Research'

Patient and Public Involvement Facilitators

• Ensure patient group(s) are aware of research and its importance to patient care. Ensure they know that active patient involvement in research is critical for patient friendly studies and that in general 90% of patients have a good experience as study participants.

• Collaborative support and utilisation of Public Research Champions and patients and public co-producing in research related work

Key message:

• 'Surveys show that patients and staff have very positive, empowering experiences of research studies'