Embedded Files
Course: Conflict Resolution
Course: Conflict Resolution
Duration: 2 Days
Duration: 2 Days
Many people see conflict as a negative experience. In fact, conflict is a necessary part of our personal growth and development. Think of when you were trying to choose your major in college, for example, or trying to decide between two jobs. However, conflict becomes an issue when the people involved cannot work through it. They become engaged in a battle that does not result in growth. When this type of conflict arises, negative energy can result, causing hurt feelings and damaged relationships. This two-day course will give participants
Many people see conflict as a negative experience. In fact, conflict is a necessary part of our personal growth and development. Think of when you were trying to choose your major in college, for example, or trying to decide between two jobs. However, conflict becomes an issue when the people involved cannot work through it. They become engaged in a battle that does not result in growth. When this type of conflict arises, negative energy can result, causing hurt feelings and damaged relationships. This two-day course will give participants
the tools that will help you resolve conflict successfully and produce a win-win outcome.
the tools that will help you resolve conflict successfully and produce a win-win outcome.
Admission Requirement:
Admission Requirement:
Access to this qualification is open.
Access to this qualification is open.
Course Content
Course Content
What Will Students Learn?
What Will Students Learn?
What conflict is and how it can escalate.
What conflict is and how it can escalate.
The types of conflict and the stages of conflict.
The types of conflict and the stages of conflict.
The five most common conflict resolution styles and when to use them.
The five most common conflict resolution styles and when to use them.
How to increase positive information flow through non-verbal and verbal communication skills.
How to increase positive information flow through non-verbal and verbal communication skills.
Effective techniques for intervention strategies.
Effective techniques for intervention strategies.
Ways to manage conflicts to enhance productivity and performance.
Ways to manage conflicts to enhance productivity and performance.
• On successful completion of the programme, the student will receive a NIMET Pro Ulwazi
• On successful completion of the programme, the student will receive a NIMET Pro Ulwazi
Institute Certificate.
Institute Certificate.
• Course fees: R2700 including the cost for study material.
• Course fees: R2700 including the cost for study material.
Disclaimer
The content of this brochure, accurate at the time of going to print, is subject to change without notification due to legislation, market requirements or any other reason. NIMET-ProUlwazi Institute reserves the right to change the programme content without notice.
Report abuse