Extra Information

Our Staff Goal:

• Keep you safe.

• Care for you.

• Respond to your needs.

• Effectively manage your needs.

• Our staff are highly trained with regular checks and supervision being carried out with them. 

Personal Care:

• Your personal care and health care will be planned with you and with the staff members looking after you.

• All your care will be put in your own individual Care Plan along with details about your regular activities and your daily routines.

• You will be involved in all the planning of your own care and you will have a copy of it, or your family and friends can get a copy if you say they can.

Medication:

• When you come to stay with us you will bring all the medication you will need for the times you will be staying with us. 

• We will support you to manage your own medication where possible as planned by your GP. 

• You will have a locked cabinet to put them in.

• If you need help to take your medication, this will be done by medication trained staff and if you are able to take your medication without help that’s fine.

Personal Property:

• If you would like to bring with you during your stay any properties that make you feel more calm, relaxed and close to home, lockable space is provided in each room so you can keep your items safe.

• The home is insured so your property will be included in this.

• We will keep doors and gates locked when not in use to keep you safe. 

Smoking:

• Smoking is not allowed in the home to keep others safe in the premises.

Communications:

• We will have a notice board in the home so everyone can see about special news and events that are taking place in the community. 

• We have free internet so if you like going online you can have the wi-fi code and support if needed.

Preference:

• At any time, you can discuss with a staff member any personal preferences that you have about your care, your meals, activities, people you are staying with and the care being provided to you. 

Medical Emergency:

• If you have a medical emergency during your stay with us, we will call the emergency services and inform your next of kin.

Fees and Other Charges:

• The charges for your stay  will be agreed before you come.

• You may fund the service yourself or supported by a Social Services Department.

• You can bring your own money if required for your own use and this will be checked throughout your stay and audited by our management team.

• All money will be kept in a safe place. 

Activites/Interests:

• There are arts and crafts, gardening and small projects that can be done whilst you stay at Respite. 

• Let us know the exciting things you like to do and we can see how to make that happen for you during your stay and if you just want to make your stay chilled and relaxed, that’s not a problem. 

Fire Safety:

• Staff will let you know what to do in case of a fire emergency. Staff are trained to help you stay calm and know what to do in case of a fire emergency. 

• Fire tests are done weekly and staff will let you know. Fire drills are also done weekly to teach you what to do in fire emergencies. 

• Candles are not allowed in the home during your visits to keep you safe.