Full Professor at the Department of Marketing. Her research focuses on public relations and internal communication, with particular emphasis on communication satisfaction, digital and hybrid communication, and the effects of internal communication on employee engagement and well-being. She has more than twenty-five years of experience in academic research and higher education and is the author and co-author of numerous scientific articles, books, and university textbooks. As the project leader, she is responsible for the development of the theoretical framework, overall research design, coordination of research activities, integration of empirical findings, and dissemination of research results.