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Find Your Tech Solution!
Find Your Tech Solution!
This page is designed to help you quickly find the support you need for any technology-related issue. Use the diagram below to identify the correct contact for your specific problem.
Hardware Issues (Printers, Computers, Projectors, ViewSonic Boards, etc)
Send ticket to Service Now Portal
SchoolTool Issues and Questions
Go to their Teacher Page for on-demand webinars, help docs, etc.
Email Christine Mullen
(Student Management System Support Specialist)If unavailable, then:
Email the SchoolTool Team at schooltool@neric.org or call (518) 862-5454 x2
ParentSquare/ StudentSquare Issues and Questions
Email Christine Mullen
(Student Management System Support Specialist)Instructional Technology (Using Tech Tools in Lessons, Creative Activities)
Email Virginia Bond
(Instructional Technology Services Team)Curriculum Integration (Aligning Tech with Learning Goals, Finding Tech-Based Resources)
Email Virginia Bond
(Instructional Technology Services Team)Robots Integration (Aligning Tech with Learning Goals, Modeling Robots Use in the Classroom)
Email Dominique Morehouse
(Model Schools Support Specialist)Please use the NERIC Model Schools Lending Library Website to reserve your robot kit. You are also responsible for picking up and returning the kit to the Model Schools Lending Library.
Get the Right Tech Help: Understanding Specialist Roles
Get the Right Tech Help: Understanding Specialist Roles
Confused about who to contact for tech support? This PDF guide clarifies the differences between Instructional Technology Specialists and Informational Technology Specialists, so you can get the most effective assistance for your classroom.
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