Student Enrollment Support

Enrollment Support Videos help students, parents, and high school staff navigate NEIU's portals and networks.

Claim/Activate Your NEIUport Account

User will be able to claim and activate their NEIUPort account, reset their password, Nmail, and look up their award letter.

Navigate NEIUport

User will learn how to navigate NEIUPort and have access to everything they need to start their enrollment process.

Access & Review Your Award Letter

The user will be able to locate their award letter, look up the cost of enrollment, and find their financial aid package.

Change & Update your NEIUport Password

The user will learn how to reset their password in case it is misplaced or forgotten.

Navigate NEIUStar

The user will navigate NEIUStar, a system used to connect NEIU students with their support network that includes their advisor, professors, and peer mentors. As well as the financial aid office, tutoring center, and any other office on campus,

Register for Classes using "Look up"

Here the user will learn how to register for classess using the "Look Up" option. There are several ways to register, but this is the easiest way to do it.