Bypassing Bias: Improve Communication to Close the Gap Between Expectations and Actions

"No one had listened.” 

Learn the Powerful Pause and Lazy Jedi Questions to uncover what people really mean before you respond — preventing the “Fix-It Kick” and building lasting trust.

Conversational Clean Language helps you get to what matters most for each person’s health. 

Implicit bias can be hard to spot in ourselves and others. The WhisperQuake method bypasses bias entirely by focusing only on the other person’s words, meanings, and priorities — no filtering, no assumptions.

Research shows stronger engagement, safer handling of emotion, and better patient insight with Clean Language. 

Learn to position this approach with colleagues, adapt it for different settings, and handle pushback so the impact lasts beyond the training room.