Machine Learning-Based Smart Queue Management System to Improve Service Delivery in South Africa. Covers detailed system design, security design, database design, ETL data pipeline, ML model selection and evaluation, model fairness and ethical considerations, and a throw-away prototype. 

PowerPoint slide deck used for the Term 2 design presentation. Covers problem statement, system architecture, security design, database design, ML pipeline, model fairness, and prototype walkthrough. 

Recorded presentation walkthrough of the Term 2 design phase, covering system architecture, security mechanisms, database design, the ETL pipeline and ML model selection, fairness considerations, and next steps toward implementation.