Terms & Conditions

Terms of Use

These terms govern the use of this website - please read these terms in full before using the website. If you do not agree to them then you should stop using the website immediately; use of the website confirms your acceptance of these terms. These terms of use are governed by English law. Any dispute arising in connection with these terms of use shall be subject to the exclusive jurisdiction of the Courts of England and Wales.

All content on this website is the property of Myriad Dynamics, and by continuing to use the website you acknowledge that such material is protected by the applicable intellectual property, copyright and trademark laws, both in the local jurisdiction of England and Wales and internationally. You may print and download material from this Website provided that you do not modify or reproduce any content without our prior written consent. Please feel free to contact us if you wish to use any of the material on our site in this way.

You choose to use the material provided on this website at your own discretion; whilst we take all reasonable steps to make sure that the information accurate and up-to-date, we do not guarantee this and no warranty is provided in respect of your use of this website. We do not accept liability for any loss or damage that you may suffer as a result of using this website.

We may at times provide links to third party websites. Such links do not mean an endorsement of that website, and if you visit a separate website via such a link then you do so at your own risk and should check the terms and conditions on that website also. We do not accept liability for any loss or damage that you may suffer as a result of using websites for which we have provided a link.

Privacy Statement

At Myriad Dynamics we are strongly committed to protecting your personal data, and we do so within the framework of both the Data Protection Act (2018) and General Data Protection Regulation (GDPR). In this statement we set out what personal data we may collect and why, how we use that data, and your rights in respect of any personal data we may hold, in the interest of transparency.

We update our Personal Data and Confidentiality policies on a regular basis and ensure that all employees and any associates with whom we worked undertake to comply with these policies. We also take the security of our data very seriously and have a framework of policies and processes in place covering our IT security and data protection and regularly review the measures we have in place to ensure that we continue to meet rigorous standards in keeping the data we hold secure.

Collecting your information

Data gathered through use of website

We may at some times collect limited personal data from users of the website, either where you contact us using an online form or through the use of cookies.

Where you provide us with any information through a form we ask that you limit any personal data to basic contact details such as name, email address, telephone number, and company address and job title. We request that you do not provide any personal data which is not strictly necessary for the purposes of the communication and may be sensitive, such as ethnicity, sexual orientation, any disabilities you may have, or religious or political views.

Cookies are a packets of data sent by a web server to a browser, which are returned by the browser each time it subsequently accesses the same server, used to identify the user or track their access to the server.

We do not actively process or use any information collected via cookies, however our website hosting platform, Google services, collects cookies for their own purposes. Google's policy on cookies can be found here

Data gathered through marketing activities

We may hold information about our contacts in a database, and retain details of correspondence for future reference, where we have been in contact for marketing purposes. Personal data collected and stored in this case will be restricted to basic contact details such as name, email address, telephone number, and company address and job title.

Data gathered from our clients

It is our policy not to work with data from our clients which contains their policyholders' personal data unless specifically agreed in advance in writing; when dealing with policy files in particular, we request that any personal data is first removed before they are sent to us.

In the course of our work it is likely that we will still collect minimal personal data in respect of our client's employees, contractors, associates or other relevant third parties, such as name, email address, telephone number, and company address and job title.

Using personal data

Personal data will only ever be processed where there is a legitimate, lawful, basis for doing so.

Data gathered through the website or from marketing activities will be stored in a database and may be used for future marketing activities, such as updating you on our products and services, or informing you of changes to our business activities. At any time you may opt out of such communications by informing us by email that you no longer wish to hear from us.

Where we have gathered personal data from clients or associates, this may in addition be used for various administrative or similar tasks - again, only where there is a legitimate, lawful basis for doing so. Where our clients have provided personal data for their policyholders, any processing will be strictly according to the specific agreements made with that client.

Storing your personal data

We ensure that our systems are secure, to ensure the integrity of our data storage and to avoid unauthorised access to personal data, and we have IT Security and Confidentiality policies and processes in place to enforce this.

Where data is stored within a third party application (such as a proprietary client account management tool), or within cloud storage, we take steps to ensure that the storage meets our IT security requirements, and also complies with the Data Protection Act and the GDPR.

Our data is stored within the EU where possible. However some of our third party providers, associates or other relevant parties may use data storage outside the European Union. In this case, we take steps to ensure that all transfers of personal data outside of the EU are done lawfully and with adequate protection (For example, looking for compliance with the EU-U.S. Privacy Shield Framework regarding transfers of Personal Data received from the European Economic Area (EEA) and the United Kingdom to the US, where data is transferred to the US.)

Your rights with respect to your personal data

At any time, you have the right to request that we:

• inform you exactly what personal data we hold for you, and how it is being used

• update any information on our records that may be out of date or incorrect

• stop contacting you for specific purposes, such as to provide you with information about our products and services

• Remove your data from our systems entirely, where we no longer have a lawful basis or business reason for holding it

• Restrict the processing of your data in some way

We treat any requests with respect to your personal data as very high priority and we aim to deal with any such requests as quickly as possible. Where there is no valid business or legal reason to delay erasure of personal data from our records and systems, we aim to do this within 14 days of receiving any such request. If you wish to make such a request please Contact us

Disclosing your information to third parties

We will never give your details to third parties to use your data to enable them to provide you with information regarding unrelated goods or services.

We may share your personal data, where appropriate and where there is a legitimate and lawful business reason, with third parties which we work with where reasonably required for business purposes such as, for example:

• Where we outsource any administrative functions, or to IT service providers

• Where within the legal structure of the company there may be associated parent companies or subsidiaries with which we run the business.

• In discussions with interested parties with a view to joining as partners or directors, mergers or acquisitions, where our client base it is relevant to the such discussions.

• Where required by relevant legal or regulatory authorities, either those authorities (such as courts, tribunals, police forces or regulators) or to other third parties.

• Any third party if required by any regulatory or legal authority.