FAQ: STAFF
How do I access my Harlandale ISD Google Account?
Go to www.google.com
Firstname.Lastname@myhisd.net
Password: Computer login password
My Google password will not work? How do I reset it?
Create an Eduphoria Helpdesk Ticket.
Log into Eduphoria > Helpdesk > Create a New Request > Information Services > Myhisd.net
Why do I have two Email Accounts?
Currently, everyone has two email accounts, Outlook (harlandale.net) and Gmail (myhisd.net).
All students have Google accounts, so campus staff almost always use their Google email accounts.
Please be aware that your Harlandale.net Outlook account is being forwarded to your myhisd.net Google account.
If you find that your email is not being forwarded, please submit a ticket in Eduphoria.
I want to create a Google Classroom, but I can only join classrooms.
It usually takes a day or two for us to approve your request to create classrooms. If you need your request approved sooner, please contact your campus Instructional Technology Facilitator.
Do students have Google accounts?
All students have a Google account. Email is activated once a student enters 6th grade. All other Google Workspace for Education apps are enabled.
Teachers provide students with their account information. Teachers can contact their Instructional Technology Facilitator or put a work order in Eduphoria to request student logins.
You can learn more about Google at the following website:
