· Go to the ExamSoft login page: https://ei.examsoft.com/GKWeb/login/gmu
· Click “Forgot Password?” under the Exam Takers login form.
· Enter your Registration Number under Student ID and click Send.
· You will receive an email with a password reset link.
· Open the email and click the reset link.
· Set a new password and confirm it.
· Return to the ExamSoft login page and log in with your new password.
· Complete the password reset and software update well in advance of your exams.
· Use a secure password that you can easily remember.
· If you do not receive the reset email, check your Spam/Junk folder.
· For further assistance, contact the IT Support team at support@mygmu.ac.ae.
📌 Action Required: Please ensure your ExamSoft software is updated and your login credentials are working before exam day to avoid interruptions.