We value the partnership of parents and caregivers when learning occurs outside of the school building. As a reminder, all students signed a technology use agreement form in the beginning of the year. All students and adults using Moreland District technology platforms must adhere to the expectations set forth in the acceptable use guidelines. Please take the time to review the rules with your child(ren) here.

In general, students and adults should be sure to:

• Use respectful behavior and language.

• Stick to appropriate topic discussions.

• Send only appropriate video transmissions.

• Use only appropriate icon, emoji, and avatar submissions.

• Wear school appropriate clothing if attending meetings via video.

• Be honest and use academic integrity by not plagiarizing or copying others’ work.

• Not falsify information about oneself or impersonate others online.

When everyone remembers to act kindly, show consideration for others, and treat one another online as they wish to be treated in person, students and adults alike will be able to focus on learning.

When families come to pick up borrowed devices, the parent or guardian will be asked to sign an equipment check-out form before the device is released.

Parents/guardians will be agreeing to the following:

• I will take all necessary precautions to make sure that this equipment is kept safe from harm and/or theft, including, not leaving it in my vehicle in direct sunlight and for extended time periods and I will keep it locked up and secure when off campus.

• I will not load non-MSD approved software onto the system. I am aware that home technical support is not available for this system while it is loaned out.

• I understand that I must return the equipment to Moreland School District upon their request and in the same condition that I received it.
  

You can view the complete equipment check-out form here.

While we monitor students closely when they are using technology at school, we ask to partner with our families during this time of remote learning. Parents/Guardians assume responsibility for the supervision of Internet use outside of school. Parents/Guardians are encouraged to discuss family rules and expectations for using Internet-based tools, including Google Suite for Education. Parents/Guardians are encouraged to report any evidence of cyberbullying or other inappropriate use to the school principal.

The following are some ideas to help troubleshoot a slow Internet connection:

• Eliminate unnecessary devices from the network during school time (ex: cell phones, game consoles, streaming devices, such as Apple TV, etc.)

• Eliminate environmental obstructions by moving the router to a central location in the home

• Move student device to a closer distance to the router than it was before

**Please note, if you need additional assistance with your home network , please contact your Internet Service Provider. For any hardware or software issues with any Moreland School District borrowed devices, please contact your child's teacher.**

Onsite Tech/Hotspot and Instructional support for students

The Tech Department will provide increased support to families and students to support distance learning starting Thursday, April 30th.

• Every Thursday 8:30-Noon

• Sites that will host support sessions

  • Anderson (4000 Rhoda Drive, San Jose)

  • Payne (3750 Gleason Drive, San Jose)

  • District Office (DO) - MMS, Country Lane, Baker, Latimer, EDS are to go to DO for support (4711 Campbell Avenue, San Jose)

• We will have a Site Tech and Instructional Coach present to provide support for students

  • Tech will address technical issues with MSD devices, hotspot, etc...

  • Instructional Coach will address instructional questions (i.e. what do I do within google classroom, Zearn, etc...)