Mental Health Support

Monash Counselling

Counselling can help with any problems you might be facing, such as university or study stress, anxiety, depression, loneliness, suicidal thoughts, relationship or family issues, negative feelings, drug and alcohol abuse and addictions. No issue is too small or too big. Monash University students can receive free appointments.

Website: https://www.monash.edu/students/support/health/counselling/appointments 

Phone numbers:

• In-person or telehealth consultations: (03) 9905 3020

• 24/7 phone consultations: 1300 STUDENT (1300 788 336)

On-campus locations:

• Clayton: University Health Service, 21 Chancellors Walk, Campus Centre, Ground floor

  • To book an appointment, call (03) 9905 3175

• Caulfield: University Health Service, Building B, Level 1

  • To book an appointment, call (03) 9903 1177

• Parkville: Monash Connect, Sissons Building (401), Ground floor

  • To book an appointment, call (03) 9905 3020

• Peninsula: University Health Service, Building U, Level 1

  • To book an appointment, call (03) 9904 4615

Same-day appointments may be available for new clients at all campuses depending on counsellor availability. Call early (around 8:45am to 9am) for your best chance of securing a slot. If you are happy to take a telehealth (video or phone) appointment or travel to another campus, this may increase appointment options.

If you are waiting for a counselling appointment, or if you want to learn more about what you can expect from a counselling session, please see this flyer here provided by Monash University Counselling and Mental Health Programs.

Disability Support Services

Monash University aims to promote access and equity for students who have a disability, ongoing medical or mental health condition. Disability Support Services can provide a range of disability services and arrangements.

Website: https://www.monash.edu/students/support/disability

Phone number: 9905 5704

Email: disabilitysupportservices@monash.edu 

If you are not sure if you're eligible or have any questions, feel free to book in to chat with a disability adviser. More information can be found here: https://www.monash.edu/students/support/disability/services/register.

Emergency Services

Phone number for police, ambulance, fire: 000

Campus Security

Phone numbers:

• Emergencies on campus: 03 9905 3333 (or dial 333 from a Monash phone)

• 24/7 safety escorts: 03 9902 7777

• General safety enquiries: 03 9902 7777

• Safer Community Unit: 03 9905 1599

• Australian students and staff on Monash overseas travel: +61 2 9312 5191

Please see this page for more information on other security services that are available.

24/7 Phone Counselling

External 24/7 Services

Please see this page here for a list of 24 hour services for anxiety, depression or suicide, sexual assault, drugs, alcohol and gambling, and grief and loss.

Sonder via Allianz Care Australia

Sonder is an app that provides students with 24/7 confidential support for safety, medical and mental health via chat, phone calls or in person. All students who have Allianz Care Australia Overseas Health Cover have free access to Sonder. To learn more about this app and to download, please see this page: https://www.allianzcare.com.au/en/support/apps-and-tools/sonder.html#:~:text=Sonder%20provides%20students%20with%2024,the%20phone%20or%20in%20person.

Lifeline

Lifeline provides 24 hour crisis and mental health support to all Australians experiencing emotional distress without judgement. No concern is too big or too small.

Website: https://www.lifeline.org.au/ 

Phone number: 13 11 14

Kids Helpline

Website: https://kidshelpline.com.au/ 

Phone number: 1800 55 1800

Beyond Blue

Website: https://www.beyondblue.org.au/ 

Phone number: 1300 224 636 

Webchat with a Beyond Blue counsellor is also available: https://www.beyondblue.org.au/get-support/talk-to-a-counsellor/chat 

Psychiatric triage service

Website: https://monashhealth.org/services/mental-health/acute-mental-health-services/ 

Phone number: 1300 369 012

Suicide call back service

Website: https://www.suicidecallbackservice.org.au/ 

Phone number: 1300 659 467

This Way Up Coping and Resilience Tools resource page

This Way Up provides a series of online programs to assess how you are feeling and find strategies to help. The website also has coping guides, resilience tools, as well as multilingual resources.

• https://thiswayup.org.au/

• https://thiswayup.org.au/coping-and-resilience-tools/

Moodgym

Moodgym is a free, evidence-based, online self-help program designed to help prevent and manage symptoms of depression and anxiety. It is like an interactive, online self-help book which teaches skills based on cognitive behaviour therapy.

• https://moodgym.com.au/

Mindspot

Mindspot is an online treatment course that targets your symptoms. You will learn core psychological skills which are practical. You can choose to speak to a MindSpot therapist each week to help guide you through the course.

• https://www.mindspot.org.au/ 

You can receive up to four teletherapy sessions with a MindSpot therapist. Learn more about this treatment here: https://www.mindspot.org.au/treatment/our-courses/teletherapy/.

Monash Thrive app

The Monash Thrive app is a well-being tool designed with and for our Monash community.

Completely free for Monash staff and students, this App is designed to help you as an individual to better understand how you are feeling and how you are coping, with useful information and support services easily accessible from within the App

• https://www.monash.edu/thrive/thrive-app

DirectLine

DirectLine provides confidential alcohol and drug counselling and referral in Victoria. It is available 24 hours a day and is free and confidential.

• https://www.directline.org.au/

• Phone number: 1800 888 236

Health Translations

A free library of Australian multilingual health and well being information and resources. See more here: https://www.healthtranslations.vic.gov.au/.